Electronic Commerce Protection Act

An Act to promote the efficiency and adaptability of the Canadian economy by regulating certain activities that discourage reliance on electronic means of carrying out commercial activities, and to amend the Canadian Radio-television and Telecommunications Commission Act, the Competition Act, the Personal Information Protection and Electronic Documents Act and the Telecommunications Act

This bill was last introduced in the 40th Parliament, 2nd Session, which ended in December 2009.

Sponsor

Tony Clement  Conservative

Status

In committee (Senate), as of Dec. 15, 2009
(This bill did not become law.)

Summary

This is from the published bill. The Library of Parliament often publishes better independent summaries.

This enactment establishes a regulatory framework to promote the efficiency and adaptability of the Canadian economy by regulating certain activities that discourage reliance on electronic means of carrying out commercial activities.
It enacts the Electronic Commerce Protection Act, which prohibits the sending of commercial electronic messages without the prior consent of the recipient and provides rules governing the sending of those types of messages, including a mechanism for the withdrawal of consent. It also prohibits other practices that discourage reliance on electronic means of carrying out commercial activities, such as those relating to the alteration of data transmissions and the unauthorized installation of computer programs. In addition, that Act provides for the imposition of administrative monetary penalties by the Canadian Radio-television and Telecommunications Commission, after taking into account specified factors. It also provides for a private right of action that enables a person affected by an act or omission that constitutes a contravention under that Act to obtain an amount equal to the actual amount of the loss or damage suffered, or expenses incurred, and statutory damages for the contravention.
This enactment amends the Competition Act to prohibit false or misleading commercial representations made electronically.
It also amends the Personal Information Protection and Electronic Documents Act to prohibit the collection of personal information by means of unauthorized access to computer systems, and the unauthorized compiling of lists of electronic addresses.
Finally, it makes related amendments to the Competition Act, the Personal Information Protection and Electronic Documents Act, the Canadian Radio-television and Telecommunications Commission Act and the Telecommunications Act.

Elsewhere

All sorts of information on this bill is available at LEGISinfo, an excellent resource from the Library of Parliament. You can also read the full text of the bill.

Electronic Commerce Protection ActGovernment Orders

November 30th, 2009 / 5:20 p.m.
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NDP

Jim Maloway NDP Elmwood—Transcona, MB

Mr. Speaker, I am very pleased to speak to Bill C-27 at third reading. We will be supporting this bill. Hopefully it will have a very brief but successful trip through the Senate and will become law in Canada in short order. I would hate to see it held up in the Senate and/or have an election in between and then have to start over again.

As numerous members have mentioned in the debate on this bill, Canada is pretty much the last major country to bring in legislation of this kind. Having an election every two years has put us in this situation. Legislation like this should have been brought in three or four years ago, maybe even longer than that.

I was involved in setting up the e-commerce legislation in Manitoba. The bill was tabled in the Manitoba legislature on June 5, 2000. At that time Manitoba was not the first province to introduce e-commerce legislation. It was modelled on the Uniform Law Conference legislation. There was a Uniform Electronic Commerce Act. Manitoba used that chassis to build its legislation.

There may have been two or three provinces to introduce legislation before Manitoba did, but certainly when Manitoba's legislation was passed, it was the most comprehensive of its kind in Canada. That was almost 10 years ago and most other provinces, if not all, now have that basic underlying legislation. For the member who just spoke, the spam bill is a complement to that type of legislation. When legislation was first introduced in 2001, I am not even certain we knew what spam was. I do not think it was an issue at that point. When it did become an issue, I am guessing in 2003 or thereabouts, that is when the federal government took note of the problem and started to look at bringing in legislation.

In the era of computers and the Internet, we are all familiar with how fast things move. In the last 100 years the Pony Express was replaced by the telegraph system. Those things took time. There was a period of maybe 10 to 30 years where that technology was predominant. Now we are in an environment where the lifespan of technology is a year or two. Had Parliament adopted this bill two or three years ago, at that time I do not think we had heard of Facebook, Twitter or some of the other new technologies out there.

This legislation always will be a work in progress. After we pass this bill, no doubt loopholes will develop over time. We will simply have to plug those loopholes with future amendments or create an entirely new piece of legislation to deal with the problem at hand. There is a lot to talk about with respect to this bill.

On April 24, the Minister of Industry introduced this Bill C-27, An Act to promote the efficiency and adaptability of the Canadian economy by regulating certain activities that discourage reliance on electronic means of carrying out commercial activities, and to amend the Canadian Radio-television and Telecommunications Commission Act, the Competition Act, the Personal Information Protection and Electronic Documents Act and the Telecommunications Act, in the House of Commons.

We are amending four acts in this process. The bill is called the electronic commerce protection act. It passed second reading on May 8 of this year and was referred to the Standing Committee on Industry, Science and Technology on the same day.

In addition to creating this new bill, the bill amends the four existing acts that deal with telecommunications, regulations, competition and privacy. Among other changes, these amendments designate the CRTC as the main regulator of this act, although both the Commissioner of Competition and the Privacy Commissioner will also play enforcement roles related to their respective mandates.

The bill is the culmination of a process that began with the anti-spam action plan for Canada, launched by the Government of Canada in 2004, although I thought it started around 2003. It established a private sector task force, chaired by Industry Canada, to examine the issue of unsolicited commercial email or spam.

By the end of 2004, spam, which is in many ways the electronic equivalent of junk mail, had grown to encompass 80% of all global email traffic. As has been mentioned before, bandwidth is a big issue. It is less of an issue today than it was seven or eight years ago because of all the dark fibre builds that are built by various communities and so on. We have seen an astronomical increase in the amount of bandwidth due to the dark fibre builds, due to other bandwidth proposals that have been promoted and financed by Industry Canada, which was involved in some of them.

What this has spawned at the end of the day is more spam. Just the other day we talked about the child pornography legislation. We said that there was a timeframe and in roughly the last four or five years child pornography had exploded as a problem. If we take that back, we come down to the question of bandwidth.

Ten years ago all we could get on our computers was maybe 15 frames per second. Then it became 30 frames per second. I mentioned before that the Rolling Stones was the first band to put one of its songs on the Internet. It could be seen as choppy frames when watched. Now we have full colour movies being seen on the computer. This is as a result of that enormous increase in bandwidth that has occurred just in the last half a dozen years and with that, the improvements in the technology to be able to carry that bandwidth.

Clearly, it was the great development we all said it would be. We said that tremendous bandwidth was something we would use to facilitate our electronic health records so we could put MRI images and X-ray technologies onto a hospital system and simply send it to the next hospital. It could also be used for distance education.

In fact, that is happening, but the downside of this is we have the criminal elements taking advantage of the bandwidth for their purposes. Their purposes are to use things like spam and so on for their benefit, to take money from people and to involve themselves in criminal activities.

The task force on spam, which led to the action plan, held a round table of national stakeholders in December 2004 and it solicited feedback from other stakeholders and Canadians through announcements in the Canada Gazette and in a dedicated online forum set up for this purpose. The task force issued a report in May 2005, examining the spam situation in Canada and recommended, among other measures, that legislation specifically aimed at combatting spam be created. The bill is the result of that process.

The federal government issued a news release to accompany the bill, which thanked the task force, as well as two senators who were involved in developing their own bills. Both senators have introduced bills concerning spam in the Senate during the past few years. This bill is a more extensive and complex bill than previous proposals.

What we have seen happen over the last several years is that when one bill has not had success, then the subsequent bill has been an improvement over that bill.

It will also involve several agencies in the regulation of spam, including the Competition Bureau, the Office of the Privacy Commissioner and the CRTC. In addition to setting up a regulatory scheme to deal with spam in Canada, it gives these agencies the power to share information and evidence within our international counterparts in order to deal with spam coming from outside the country. We are literally dealing with an international problem.

The government indicates in its backgrounder on the proposed legislation that the bill is intended to deter the most dangerous and damaging form of spam from occurring in Canada and to drive the spammers outside of Canada. Unfortunately, when we end up driving them outside of Canada, we just drive them somewhere else. That is why we have to work on a worldwide basis to deal with this issue.

The bill can be seen, as I mentioned before, as a complement to the e-commerce legislation that has been gradually developing in each of the Canadian provinces and territories over the last years. That e-commerce legislation set the foundation for e-commerce in the country. By the way, it was at a time when people were not yet buying things online. We were looking at ways to promote e-commerce and people were saying they were very reluctant using their credit card information on the computer to buy the product.

As part of Manitoba'S bill 31, we put in some consumer legislation which, at the time, was only in effect in three states in the United States. This consumer legislation made it a requirement for credit card companies to reimburse the customers, if they purchased something online and did not get the product. It was designed for peace of mind, to get people to accept the fact that if they used their credit card to purchase something on the computer, they need not worry. If they did not get the product, they would not be out the money. Credit card companies were held responsible and they were not happy. They came to the Manitoba government and to its committees to tell them that this was terrible, that they should not be held responsible for this.

However, we were interested in bigger fish, at that time, than the consumer part of the legislation. While that was important, the real reason we brought in the legislation in the first place was to enable the government to streamline the way businesses interacted with government and to facilitate the creation of the common business identifier. For those who know what that is, it was a means of having a common identifier for each business in dealing with governments at all levels.

Up until that time we had a common business identifier for the federal government and then we had a different business identifier for the province. If the business dealt with the province, it had one number. If it dealt with the federal government, it had another number. By streamlining this, we were able to save the province a lot of money at the end of the day by getting all the businesses transferred over to a single business identifier and that eventually led to them being able to pay their taxes and payroll deductions and so on through the Internet. Without that framework that all the provinces set up in those days, we could not have facilitated this seamlessness among the federal government, the provincial government and the business community. As a result of all of that, the business community, by and large, is filing its payroll deductions and T4s by e-file. Other dealings with the government are all being done that way.

There was at that time a major scandal in Ottawa regarding the databases. Ms. Stewart had a problem on her hands, the major Liberal boondoggle of the day. This was when we were doing this. There was some concern from the opposition about how far we were prepared to go, whether there would be problems with database sharing and so on. Whenever we try to do something, there is always a negative side of it that we have to look at, and it slows down what is a good idea.

In terms of the electronic commerce and the e-government initiatives, the common business identifier I just talked about was really low-hanging fruit for all governments to work with, because they controlled all the elements of it. So far that has been very successful. Once again, this is simply a companion bill to those original pieces of legislation.

The bill would expand the federal government's participation. The federal legislation related to e-commerce governs the basic privacy requirements for private sector organizations and electronic documents within federal jurisdictions and provinces and territories that have not yet set up their similar legislation. In a number of cases, the provinces opt to sign on to the federal legislation and therefore they avoid developing their own legislation.

As I said, Canada is the last of the G8 countries to introduce specific anti-spam legislation. Some existing Criminal Code provisions were identified by the task force as being of possible assistance in prosecuting spam cases. The task force worked with the Department of Justice and the technological crime branch of the Royal Canadian Mounted Police during 2004 and 2005 to identify the evidentiary requirements to bring a charge under the existing provisions, although when the task force report was published, these provisions had not been used for this purpose.

Other agencies, such as the Office of the Privacy Commissioner of Canada and the Competition Bureau have received complaints from members of the public about spam as well, and there has been no over-arching framework for addressing such complaints.

The listening public may not be familiar with some of these terms. They would be familiar with identity theft. Phishing is certainly a popular word these days, although a lot of people do not know what it is. There are also spyware, viruses and botnets. The bill will also grant additional right of civil action to businesses and consumer targeted by perpetrators of such activities.

The definition of phishing is the impersonation of a trusted person or organization in order to steal a person's personal information, usually for the purposes of identity theft. The only other one that I would mention is botnet, because people do not necessarily know what that is. A botnet is the collection of zombie computers used to send spam or for another purpose. A zombie is a computer that runs malware so the computer can be remotely controlled by the creator, distributor or controller of the malware.

Once again I am short of time, but I am ready and very eager to take questions from my colleagues.

Electronic Commerce Protection ActGovernment Orders

November 30th, 2009 / 5:15 p.m.
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Liberal

Siobhan Coady Liberal St. John's South—Mount Pearl, NL

Mr. Speaker, the member for St. John's East raised a very interesting question. This legislation would apply to electronic commerce. It is an anti-spam bill. Many jurisdictions around the world have anti-spam legislation. Canada is strengthening its legislation and that is why we are supporting this bill.

With respect to the member's question about whether facsimiles would fall under this bill, I would assume it would depend on whether it was sent by a fax port contained on a computer, if it is electronic commerce from the Internet itself. As to whether or not it falls under the jurisdiction of this bill would depend on whether or not it was sent from a fax port on a computer or from a telephone to another telephone.

Bill C-27 was designed to capture those types of spam activities the hon. member mentioned, but it depends on where it comes from as to whether or not it would be captured.

Electronic Commerce Protection ActGovernment Orders

November 30th, 2009 / 4:50 p.m.
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Liberal

Siobhan Coady Liberal St. John's South—Mount Pearl, NL

Mr. Speaker, I am pleased to rise today to speak to Bill C-27, the electronic commerce protection act. This legislation enacts important restrictions to the volume and frequency of spam in business transactions. I was pleased to have the opportunity to work with other members of the industry, science and technology committee to review this legislation and respond to some of the concerns brought forward by stakeholders.

Spam, or in essence, unwanted commercial emails, is a significant problem for Canadians. Spam currently represents 60% to 80% of all email traffic around the world. The sheer volume of messages challenges the capacity of Internet service providers and legitimate businesses that conduct their activities over the Internet and by email. Most important, it has a significant negative impact on consumers. Spam is a large source of computer viruses, phishing programs designed for identity theft, deception and fraudulent business practices that target the vulnerable.

A 2003 report estimated that fighting spam cost businesses and consumers $27 billion annually in information technology spending, including increased expenditure in Internet bandwidth, storage costs, anti-spam software and user support. In May 2004 the Liberal government established a task force to lead the anti-spam action plan for Canada. The task force held public consultations and led round tables with key stakeholders in the industry.

In 2005 this anti-spam task force tabled its final report outlining 22 major recommendations, including a key recommendation to strengthen federal legislation in this area. Specifically, the task force recommended that Canada implement legislation that would prohibit the sending of spam without the prior consent of recipients, prohibit the use of false or misleading statements that would disguise the origins or true intent of the email, prohibit the installation of unauthorized programs and prohibit the unauthorized collection of personal information or email addresses.

Bill C-27 looks to implement those recommendations. The electronic commerce protection act would introduce fines for violations up to a maximum of $1 million for individuals and $10 million for businesses. It would establish rules governing warrants for information during investigation and injunctions on spam activity while investigations are ongoing.

Bill C-27 would also establish the private right of action, allowing individuals and businesses the ability to seek damages from the perpetrators of spam. It looks to prohibit the sending of commercial electronic messages or, in other words, spam email without the prior consent of recipients. The bill also looks to prohibit the use of false or misleading statements that disguise the origins and true intent of the email, the installation of unauthorized programs and the unauthorized collection of personal information or email addresses.

Bill C-27 would introduce legislation to enact all of these recommendations. We are pleased that the Conservative government has finally decided to act on the recommendations of our task force.

However, upon more detailed review of the provisions included in Bill C-27 at committee stage, there were flaws exposed in the bill and several changes were made that looked to improve and ensure that the productivity of businesses activities dependent on electronic commerce would not be impacted.

While the Liberal Party believes the bill remains unnecessarily restrictive to legitimate business in its approach in many regards, we will support the bill at third reading as action must be taken against spam. We will monitor the legislation closely going forward to ensure that it does not stifle legitimate electronic commerce in Canada.

However, the Liberal Party further notes that the fight against spam is much more than just legislation. The Liberal task force also recommended resources to be put toward coordinated enforcement of the law. As it stands, this legislation will only go as far as the willingness to enforce the law. Without additional resources toward enforcement and toward working with other nations to stamp out spam, the gains intended through this legislation will not be made.

We have yet to see how the government will put appropriate resources into enforcement. Dedicated resources should be put in place to work with Internet service providers and Canadian businesses to establish the best methods of enforcing these important regulations.

As I mentioned previously, through close review and testimony provided by witnesses at committee stage, flaws were discovered within the bill. Specifically clause 6 was found to have been written too broadly and could have suppressed legitimate business communications over the Internet. Clause 8 also defined “computer program” very broadly and could have suppressed legitimate businesses, software development and impeded legitimate Internet functions.

After considerable work, many amendments were made to improve the bill, refining measures for electronic messages, computer programs and the protection of privacy rights.

The bill, however, retains a very strict philosophy. Bill C-27 takes a very broad approach to defining a rather wide definition of electronic messages that puts the onus on individual businesses to seek exemptions if they believe their activities to be legitimate.

The proposed Liberal approach was to define known spam irritants and define them as illegal, with the flexibility to add further definition as electronic messages on the Internet evolved.

The concern with the Conservative approach is that an overly heavy-handed approach could stifle electronic commerce in Canada and negatively impact the productivity of the business community.

Overall, however, many good changes were made to the bill at committee stage. As such, the Liberal Party will support the bill at third reading.

When it was first tabled, it appeared that while stakeholders supported the concept of the bill, they were quite concerned about the details of Bill C-27. Business groups, including the Canadian Chamber of Commerce, the Electronic Software Association, various interests in the technology sector all felt that Bill C-27 was too restrictive and could hamper legitimate commerce.

With significant amendments at committee stage, these stakeholder groups now feel the legislation has better balance. However, they maintain the legislation is still heavy-handed and could suppress legitimate electronic commerce activity. Many, however, have indicated that they will look to see further amendments as the bill passes through the Senate.

The following issues in no particular order of priority present the outstanding concerns heard during the review of this legislation, but were not amended under the clause-by-clause consideration of C-27.

First, in hearings before the committee, the Canadian Bankers Association raised concerns dealing with Bill C-27 and confidentiality. In its testimony to the industry, science and technology committee the Canadian Bankers Association recommended that the electronic commerce protection act be amended to specifically protect information produced under the act from disclosure by CRTC in respect to an access to information request.

The amendment proposed by the Liberal members was under clause 29 of Bill C-27. This amendment sufficiently addressed concerns that a document produced for and then kept by the CRTC would not be available to be made public under the Access to Information Act. It also served to specifically protect the information from disclosure by CRTC in response to access to information requests that could be important for proprietary reasons.

Our ability to make this change was limited by the need for a consequential amendment to the Access to Information Act, which we were unable to move as it fell outside the jurisdiction of Bill C-27.

The next issue the Liberal members of the committee felt important to bring to the attention of the committee under its review of the bill dealt with materiality. We believed it was important to retain the standard of materiality in respect to electronic sender information and subject matter information and brought amendments to clauses 71 and 73 to include the words “in a material respect”.

The main reasons for these amendments are as follows. The first is the chilling effect on individuals and businesses doing business. Without this change, concerns remain that individuals and companies doing business in Canada will automatically face potential criminal prosecution or civil action under the Competition Act every time someone asserts that the subject matter information in a business email is somewhat misleading, whether by understatement, by overstatement or otherwise or is in some other aspect false.

The addition of “in a material respect” is consistent with the language used in the Competition Act. Without this amendment, even trivial or immaterial misstatements or representations that are false or misleading will be subject to the serious consequences in the Competition Act.

The second effect could be felt in the Competition Bureau, including materiality, which would provide the Competition Bureau with the necessary discretion to brush aside complaints raised about purported misstatements that were trivial. Given the thousands of complaints made annually to the Competition Bureau, this change would allow the immaterial or trivial representations to be automatically filtered.

Third, materiality would impact double consequence. Due to an amendment brought in by government members to clause 51, the sender of a misleading email would be held accountable twice, once under the serious consequences in the Competition Act and again under penalties to Bill C-27, by heavy penalties for a misrepresentation that may not be material.

Unfortunately, the Liberal amendments to make these important changes concerning materiality were not supported by other members of the committee, so Bill C-27 retains these potentially problematic sections.

The next major area of concern dealt with referrals for legitimate professionals. We received interventions from several organizations concerning the need for certain professionals to make and follow up on third party referrals by email. Referrals are key to many professionals' success, for example, financial advisers and realtors to name a few, and initial changes brought forward by government for discussion at committee included changes allowing clients to pass along the electronic address of a contact, family member or friend to the professional.

The amendment originally proposed by the government does include a number of conditions that must be met, which we feel will prevent abuse.

First, the sender needs to be in an existing business relationship with the referrer. The referrer needs to have a personal or family relationship with the recipient. The sender has to name the referrer and the sender is limited to sending a single message to the recipient. Unfortunately, the government decided not to present this amendment at the clause-by-clause review of the bill and did not support the Liberal amendment to include these important exemptions in the legislation.

Another area of concern for stakeholders centred around the definition of a computer program. The Liberal members presented an amendment suggesting changes to the definition of a computer program. The goal of this amendment was to ensure that a computer code meant to be compiled by a web browser, such as Flash, JavaScript or HTML, along with popular web technologies such as Java code, Flash programs, et cetera, would no longer fall under the ambit of the anti-spyware provisions.

The most effective way to exclude legitimate website codes from the anti-spyware provisions seems to be to propose a comprehensive definition, which is subject to amendment by regulation to ensure it is kept current against new and emerging online threats. The amendment proposed by the Liberal members of the committee was defeated and officials pointed to the changes made to clauses 8 and 10 of the bill to address some issues dealing with consent around computer software.

Finally, concerns surrounding the communication between regulators of self-regulated professions and their members under the electronic commerce protection bill were raised during the committee review, and Liberal members brought forth an amendment to address this issue.

As currently drafted, Bill C-27 prevents professional regulators from sending legitimate communications to their members for innocuous purposes, such as continuing legal education opportunities. In many cases, these regulatory groups are required by statute to make members aware of such opportunities.

This could be a simple oversight and could be remedied by introducing an amendment to provide an explicit exemption for self-regulated professions under clause 6. This amendment was initially contained in the draft changes brought forward by government officials for discussion at the early October meeting of the committee, but was not brought forward as an amendment by the government during the clause-by-clause review of the bill. A Liberal motion on this issue was presented at a later date, but was ruled out of order, so this oversight remains an unfortunate component of Bill C-27.

While there remains room for improvement to the bill, the Liberal Party will support the electronic commerce protection bill at third reading in the interests of taking necessary action against spam in Canada.

The concerns that I and my Liberal colleagues have articulated throughout our study of this legislation will hopefully be given some thought by the government for inclusion within regulations. The Liberal Party would have approached this bill from a different philosophy than the government has, but we also recognize it is important for the bill to move forward for the sake of Canadians. It is important that we continue to monitor technological advances throughout the progress and implementation of this legislation and any changes that are enacted to increase the productivity of Canadian business.

Electronic Commerce Protection ActGovernment Orders

November 30th, 2009 / 4:40 p.m.
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NDP

Bill Siksay NDP Burnaby—Douglas, BC

Mr. Speaker, toward the end of my colleague's speech in this debate on Bill C-27 he was getting to the whole discussion of how spam is used in crime. That is a very important piece of what we need to be addressing with legislation.

We have all experienced the concerns and panics about computer viruses. We have heard the words Trojan horses and other malicious attempts to interfere with people's computers and corporate computers. We know it is sometimes directed toward identify theft and other types of fraud. There are other issues that come up. The member was talking about zombie computers, where off-site computers can try to take over other people's computers, and the whole question of phishing.

I wonder if the member might address a little more about how the bill tries to take on the whole issue of how spam connects with criminal activity.

Electronic Commerce Protection ActGovernment Orders

November 30th, 2009 / 4:20 p.m.
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NDP

Brian Masse NDP Windsor West, ON

Mr. Speaker, I am pleased to rise on Bill C-27. I will read the precursor to the bill so that the public knows what we are talking about.

This is known as the anti-spam bill, but in particular it is An Act to promote the efficiency and adaptability of the Canadian economy by regulating certain activities that discourage reliance on electronic means of carrying out commercial activities, and to amend the Canadian Radio-television and Telecommunications Commission Act, the Competition Act, the Personal Information Protection and Electronic Documents Act and the Telecommunications Act.

This is about limiting electronic messaging that is unsolicited and unwanted which is coming across the Internet to many people in their homes and businesses. It is affecting the economy and the productivity of Canada and. in my opinion, is also a breach of consumer rights in many respects.

This is the reference in terms of the informal notation of spam. We all have received it in our mailboxes, whether it is an account at work or at home where we have received unsolicited electronic messaging.

I was pleased to support the government when it brought forward Bill C-27. It had interesting dynamics on the political front because during this process, it appeared the government would cave to a number of different initiatives from the Bloc and the Liberals to weaken the bill, but that was prevented at committee. We do have, I believe, all party support right now to bring a piece of legislation in line, which we can all be proud of and that will benefit consumers and the Canadian economy.

I would like to note that I am a bit worried about where the government is going with this legislation in terms of prioritization. We made an effort in the committee to work through this really quickly and I gave my personal word to move through this really quickly. We did get that done at committee and we did ensure that we preserved the fundamentals of the bill. There was some weakening of it, which I did not agree with, but at least it still meets the test at the end of the day.

It then took literally weeks before it appeared back here in the House of Commons and is finally coming back here again. It needs to be voted on again here in the House of Commons before it can move to the other place, the Senate. Unfortunately, some other bills have been stalling in the Senate. I do not know the politics between the Liberal and the Conservative Parties with regard to some of the legislation, but one of them I would note is Bill C-6, which is critical because it relates once again to consumer product safety for recall.

I would point out more recent examples. There was the one with the baby cribs, but there was also the one with regard to Toyota products where four million Americans received a recall notice related to brake and acceleration issues caused by the floor mats. Meanwhile, the 200,000 Canadians who had the same problem over here only got a public announcement on a website posting at their expense really.

I do not know why. I have written Toyota and asked why it has not done this for Canadians. It is ridiculous. Our public safety and a number of things are at risk.

However, that is an example of a bill that is stalled and we do not know where it is going to go.

The bill enjoys strong public support and it has the support of the New Democratic Party. This is part of our electoral platform in moving a number of consumer issues forward that we really want to see implemented as law. The other place will have to do some work on this bill and there will be some lobby efforts on this bill. That happened at our committee. I could be wrong but if I am not mistaken, some members of the other parties were accepting questions literally from the lobbyists in the meetings.

I think there will be a push to weaken the bill. However, some elements in the bill make it really strong and make it a good bill for Canadians and Canadian businesses because it affects our economy.

When we look at the issue of spam and electronic messaging, we need to recognize that Canada is in the top 10 and one of the few countries in the G8 that do not have this type of legislation. We are behind. We can catch up with this bill quite significantly and have one of the better models to deal with the issue.

Approximately 5% of the spam in the world comes from Canada. We are actually known as a harbour of some of the actual big spammers out there. I think we stand fourth in the world in terms of spamming, behind Russia and just ahead of Brazil.

We heard this before and it was important that we change it in terms of some of our workings with the United States. In the past, movies playing in Canadian theatres could be taped and that technically was not illegal. We were able to solve that problem over a year ago, giving credit to the way the Canadian market worked in terms of being fair to consumers and the industry. I see the same with this bill.

The model that is being proposed in this bill is a bit different than the United States. The United States passed a law in 2003 called controlling the assault of non-solicited pornography and marketing act. The U.S. calls this bill the can the spam bill because there is an opt out clause. An individual must opt out from receiving information.

Canada would have a much more proficient system with this bill. If an individual does not have an existing business relationship or does not have permission, then he or she should not be sending unsolicited emails. This would be a better system because it would clean things up more profoundly.

Some good things have taken place with regard to the United States system. There have been some charges related to it and there has been a reduction in spam. However, nothing will solve this problem outright. There is no doubt that no matter what law we put in place, there will be some challenges. There will be those who will always break the law. It does not matter what law we actually set in this chamber because there are always those who will take advantage of other people despite their economic and personal issues.

Electronic commerce activity is increasingly important in a competitive world. It is also important for us to meet our needs on the telecommunications run as we learn about the world and the use the Internet. Harboured down with approximately 87% of activity being electronic messaging undermines the Internet.

It is important to note that some good electronic commerce does take place. Businesses can effectively use it for advertising their services. Consumers want to use electronic commerce and that will continue, but there will be some regulation under this bill. This bill would take away some of the most offensive and egregious issues. Individuals would be penalized. Private action could take place as well, which is another strong point of the bill. I will get into this later in my speech.

As I mentioned, spam represents about 87% of email activity around the world. Last year it was estimated that 62 trillion spam emails were sent out and it is done in a variety of ways. This bill would identify some of those ways and eliminate them. I will get into a few of those as well.

An Ipsos Reid poll found that approximately 130 spam messages are received by Canadians each week, and that is troubling because that is up 51% from the year before. It is not just the irritation of removing unwanted messages and solicitations but it is also time-consuming. Employers are worried about the time this takes and the cost.

I do want to make a point that we in the NDP have been really strong on in terms of consumer rights. It is not a right to send these messages, it is actually a privilege. Let us think about that. When people purchase a computer or other electronic equipment that receives messages, they pay for that out of their own pocket. They also pay to maintain that equipment as well as paying for continual upgrades to software and so forth to ensure it is working efficiently. They also pay for the Internet service, the actual conductor of the information. Those who are sending spam need to understand that.

It should not just be an absolute right that we get inundated by activity, especially when we have some in the marketplace who are using malware and other types of spy software to try to gain more information about us by surfing the Internet to find out what our habits might be as consumers on the Internet. That also undermines the our ability to have confidence in it as a vehicle for doing commerce and legitimate business. It is important that those people who behave in that activity would be punished for offences under this new act.

This bill would create laws based on the federal trade and commerce power. That is important, because it will provide an opt-in approach. So there will be existing business relationships that we have and there is a timeframe for the sign-up.

One of the things that the bill would provide is windows of opportunity for businesses with current existing relationships to make that connection with their customers. One of them is for 18 months in terms of a previous existing business relationship. The Bloc moved a motion to extend it to 24 months, which I opposed. I believe that 18 months is plenty of time for someone to get information from us. It is a long time period, being over a year and a half, but now it is two years and I think that is unfortunate.

However, once we have this law in place, there will be a process for those to be punished who are actually doing it. The way it will need to be done is through three regulatory agencies. The first is the CRTC, which will be involved in terms of investigating complaints.

We then have the Competition Bureau which will be responsible for the administrative monetary penalties, if there is an actual breach that has been confirmed by the CRTC. The fines can be up to $1 million for individuals and $10 million in all other cases. So there will be a recourse to show to those spamming powers out there that are doing this that there will be punishments, that it will be more than just a fine, that it will be significant for them to deal with and, hopefully, it will curb that behaviour.

The Privacy Commissioner will also be involved because sometimes our privacy rights are affected by spam. There have been a number of cases where spammers have used headliners that look like many banks' headliners and then, for example, people click thinking it is their own bank, but it turns out that it is a spammer collecting data and information from them. Sometimes that can be quite perilous. There have been cases where people have lost money thinking it was their own financial institution or a legitimate financial institution and they have provided access to some of their monetary resources. Unfortunately, that is why the Privacy Commissioner needs to be involved because it also will protect our personal privacy. A lot of people are concerned about that.

I think one of the reasons the bill will be strong is it would have those three regulatory agencies actively involved in maintaining the accountability of the actual bill.

Interestingly enough, there was a bit of a debate about whether this bill should deal with the telephone solicitation issue. It does not but at the same time it would give the minister a bit more ability to work on the do-not-call list. I hope the minister takes this up to fix some of the do-not-call list problems. One of the ones that is in there that this bill would prohibit is the issue of surveys. The government almost capitulated on this. I would like to thank those in the industry, Michael Geist and a number of other different individuals, who pointed out this giant loophole that we could drive a truck through, whereas if someone proposed or sent a survey to somebody it did not count as solicitation or spam and, hence, it would have actually avoided the whole regime. The government, at one point, looked like it had actually tabled an amendment on this but it ended up not tabling it. It backed down from that amendment.

Ironically, the Liberal Party picked it up and actually tried to move it but it was defeated when the chair overruled that. We were lucky that we did not have that. The one thing I hope will be cleaned up with the do-not-call list is the survey loophole that everybody knows about and which is hindering the capability of the bill. We did not actually have a section on that, so that gives the minister some flexibility to fix it and I hope that he takes me up on that suggestion.

It is also important to note that there was another issue in the bill that was defeated. It is important to recognize that because it is an issue that people are concerned about. In the original manifestations of the bill there was a provision that would have allowed companies to go onto our computers and seek information from that computer. If we had agreed to them being part of our Internet relationship, we would be consenting or allowing them to go onto our computer and access information and documents, and basically surf through our computer unknown to us.

That issue was taken off the table as well. There was great Internet discussion and blogging about this offensive piece of the legislation. I was happy to see that backed out as well. It is important because had that provision been there as well as the other provisions I have mentioned that were taken out, I do not know whether I could have supported this legislation because it would have weakened it so much. It would have become far weaker than even the do not call registry. It is very fortunate that we were able to get consensus and push that back.

As well, there were a couple of amendments that were interesting and I was rather curious as to how they came forward. We will see whether or not in the Senate they will be pushed forward again. One of them came from the Bloc and that was the extension of the time to actually opt out of an email subscription. The way it works is if I, for example, agree to receive an email and I have a relationship with a company or if someone is sending me that information, then I can opt out of that later on, by just sending an email that I do not want to continue this relationship. The way the legislation was written I would be taken off the list in 10 days. The Bloc moved a motion for it to be 30 days. The final part of the bill is 10 business days.

If we agree to an email through our bank or somewhere else, they will instantly start spamming or sending information. Once we agree, they start flying in. I have Aeroplan points, for example, from Air Canada and boy, that thing rings all the time with all kinds of stuff. I have agreed to that relationship and sometimes it is helpful, sometimes it is irritating, but I make that choice. To suggest that I want out of that and that it would take 30 days to get out of that is absolute nonsense, especially with the sophistication of some of the programs. Ten business days is a sufficient time to end that relationship. It is not burdensome at all especially when they have the capability of adding us in instantaneously when we agree to get on these lists.

I was puzzled about this and when it gets to the Senate we will see whether or not there is going to be another lobby effort either to kill the bill or to weaken it some more. If it is weakened even more, Canadians will be upset because they are seeking a solution to this. As well, it is important to reinforce the issues of how serious spam is. Spam is used in crime. Spam is also used in an organized way that affects the whole Internet capacity of the system. We just have to look at some of the botnets. These are zombie computers where specific programs are written to go in and then turn our computers into a generator off spam or email spam for someone else who controls a whole grid of them.

I am going to wrap up by saying that I will be supporting the bill. We want to see this happen as soon as possible. I am glad it has finally come to this chamber. I was disappointed it took so long because we worked really hard at committee to get it here faster. I am concerned it will have some impact in the Senate. We will see whether the senators are going to stand hard on the bill and make it happen quickly for Canadians to ensure we get some real results.

Criminal CodeGovernment Orders

November 27th, 2009 / 12:20 p.m.
See context

NDP

Jim Maloway NDP Elmwood—Transcona, MB

Mr. Speaker, I am very pleased to speak to Bill C-31.

As a follow up to the minister's final comments when he seemed to suggest that it has to be left up to the accused to request the destruction of the fingerprints if no charges are laid, I cannot really agree with what he is proposing. I think what will happen over time is that the accused will simply forget to do it and the police will basically build a database. We have to make it a requirement.

Perhaps we could do both. We could make it a requirement that the police do it, but also have some sort of reminder for the accused to do the same. It would be a pincer movement to make sure it is done two ways. If one does not work, the other one will.

Bill C-31 is quite large. There are 39 pages to it. It is an omnibus bill. Normally we do not like omnibus bills. History shows that omnibus bills are something that governments tend to use. I am aware of one government in Manitoba a number of years ago that was great at bringing in omnibus bills. It would put in a bunch of things we liked and it would stick in some poison pills that we did not like. It was certainly a real conundrum as to how to vote on those types of bills.

That was my first experience with omnibus bills. I am sure they have been around for many years, but certainly that was one government that used them very effectively. The Conservative government has managed to do the same. In the year I have been here I have seen them a couple of times.

The NDP justice critic informs me that in the case of making legal changes, an omnibus bill approach is a good idea. As a matter of fact, he has suggested that he would actually like to see the government do more of these things. I do not think I am going to become a convert any time soon on the idea that the government should be encouraged to bring in more omnibus bills, but evidently, and I know there are a lot of learned lawyers in the chamber, in the area of crime, the NDP justice critic thinks it is a good approach.

We are dealing with some 40 changes. I want to say at the outset that we will be supporting sending this bill to committee. There is one major issue where I can see that all of the opposition parties are going to have a problem. The government probably would have known that in advance. It is the whole issue of fingerprinting. I have been reading over some of the previous speeches on the bill and pretty much everybody has focused on the fingerprinting parts of the bill. Perhaps the committee will resolve that issue with some amendments.

There are a couple of sleeper amendments that I personally would be not too happy about. They do not seem to have drawn a lot of ire from other members at this point, but there may be members in the opposition or even in my own party who may dislike some of the other provisions of this bill and may want to make some amendments.

The whole idea of the bill is to modernize the criminal justice procedures. We want to improve the efficiency and effectiveness of the criminal justice system as an integral part of the Government of Canada's commitment to ensuring the safety and security of communities across Canada.

Through continual modernization of criminal procedures, the Government of Canada is creating a justice system that can respond to changes in criminal activity and constant evolution of technology, and certainly that is a point. We are dealing with that in the computer areas, struggling with this issue in the child pornography bill that we have just sent to committee as well as in Bill C-27 that is coming up. There is this whole area of technology, the huge changes in technology, and with it the criminals seem to just simply adapt. Sort of like the viruses, they adapt to the new realities, the new environment. They actually improve on their techniques, and crime continues. So, we do have to update the law. It is a constant battle.

As a matter of fact, the entire Criminal Code is probably in for a rewrite. It is quite ancient, quite old and it certainly needs a lot of work done on it. Perhaps rather than just simply constantly working on a piecemeal basis, the member opposite, who I know is listening right now, I am sure would be agreeable to get together. We are in a minority Parliament here. Perhaps the government should announce a plan to rewrite the whole Criminal Code with a view that in two or three years, or however long it would take, at the end of the day we could come up with a new, modernized Criminal Code that would perhaps be a little more understandable to people in the country.

The government has worked closely with its provincial and territorial partners to create 40 legislative amendments.The fact of the matter is that working with the provinces is a very important part. I know that on a government-to-government basis it is oftentimes very difficult to work with the provinces, because we are dealing with 10 different points of view, and sometimes that can lead to a lot of problems. It is easier for a federal government to simply bring in its own initiatives, even for provinces. However, sometimes in a province, when we bring in an initiative, it then causes a problem, a spillover effect into the next jurisdiction.

So, as much as possible, it is very important for provinces to get together as groups or to co-operate with the federal government. That, by necessity, often results in a very slow and bogged-down process, although I have seen some big improvements, certainly in the last couple of years in Manitoba with the Manitoba justice minister Mr. Chomiak and with Gord Mackintosh actually taking a very strong position on various crime initiatives and driving the agenda through their provincial associations and actually getting results here in Ottawa. That, to me, was proof that one little province, if it is determined and wants to push a certain agenda, can actually get results, even with Ottawa.

So, I do commend the government for actively working with the provinces. I think it should continue to do that, because out of that process, we have developed quite a few good initiatives, even over the last couple of years.

The proposed amendments to the Criminal Code, the Identification of Criminals Act, the Corruption of Foreign Public Officials Act and the Canada Evidence Act will all help to ensure that Canada's laws continue to protect Canadians.

The flight offence is an interesting one. Basically this is a new offence that would target individuals who leave a jurisdiction in violation of the bail conditions. This would create a clear deterrent to fleeing a jurisdiction and would establish a record of such behaviour. Having access to this record would help prevent the release of an accused person who has, in the past, failed to abide by conditions to stay within a jurisdiction. As well, the onus would be placed on the accused to justify why he or she should be subsequently released on bail. In addition, more time may be made available for the arranging for the return of the accused to the originating jurisdiction for trial.

What that really means is that a certain area of the country, in this particular case British Columbia, and I have this in my notes, has, I believe, 700 people hanging out who are wanted on outstanding warrants in other parts of the country. I remember seeing on television and reading in the papers in the last couple of years how authorities had developed this program through which they were providing people with bus fares and sending them back to Ontario or wherever they came from. Now they have a program backed by the business community to return the people to the jurisdictions that they came from, but I believe they are turning them over to the police force. Before they would just put them on a bus and get them out of B.C. They could, of course, simply hide where they went to as well, but this would turn them over to authorities.

What was happening was that a lot of the warrants the police had for the people they were finding in B.C. covered a very limited area. The warrant was written out, for example, for shoplifting and it applied perhaps within a radius of 50 miles of Brockville or Belleville, but of course now the person was in B.C. The authorities looked at this warrant and found they could not do anything about it because they were outside the jurisdiction. So this is probably a very good provision. As I said, it is a new offence and hopefully it will take care of some of this because we should not be tolerating people shoplifting and doing other crimes and then just simply heading out of the province to hide, hoping they never get caught.

These amendments, as I indicated, are the result of an initiative led by British Columbia in a federal-provincial-territorial working group that was endorsed by ministers responsible for justice, in September 2008. That was just September 2008, and we are only a year down the road and already dealing with legislation. Who says that a minority government cannot work? I say that to the government members, but we also have the element of the Senate to deal with, so that is a different issue.

The next part of the bill deals with the identification of criminals. The Identification of Criminals Act does not currently authorize police officers to fingerprint or photograph individuals in lawful custody until they are charged or convicted. This often results in unnecessary delays, according to the police and the government, and can prolong an accused individual's stay at the police station.

The proposed amendments would streamline the process by adding the authority to fingerprint and photograph an individual who is in lawful custody involving an arrest but who is not yet charged. So once again, this is extremely controversial. It will perhaps be amended or deleted at committee, but at a bare minimum, it would have to be amended so that the police themselves would be required to destroy fingerprints that were taken. If doing that is not required, and it is left up to the accused, over time people are going to forget about this and it is not going to be done. If we have time at the end we will come back to this fingerprinting issue, because there are 40 parts to this bill and I am probably halfway through my allotted time at this point.

As for telewarrants, this sounds like a fairly reasonable position. The telewarrants will allow police officers to apply for search and seizure-related warrants by providing information to a justice of the peace on oath via telephone or other means of telecommunications. This is going to save the travel and wait time it would take if the officer had to apply in person. I can certainly see that in the northern parts of the country this should be a huge improvement, rather than having to drive 100 miles at 3 a.m. to get a warrant. The telewarrant system probably should be in place.

Under the current system, telewarrants are available only when it is impractical for the officer to appear in person and are available only on certain types of warrants, so once again, if the officer can drive the 100 miles, then that is what he or she is required to do. This change is going to make doing that optional, so that the officer can simply get the telewarrant instead.

The proposed amendments would eliminate the need to satisfy the impracticality requirement in cases where the telewarrant request is submitted in writing. The amendments would also expand the availability of telewarrants to public officers. These are officials who enforce federal non-Criminal Code legislation but who are not police officers.

Then there are provisions with regard to expert witness evidence. Certainly there is another provision dealing with the use of non-lawyers, and I might spend a minute or two talking about that.

When individuals are charged with summary offences, which are less serious offences that involve fewer procedural requirements, it is important that they have access to adequate representation. The proposed amendments would give each province the power to authorize programs and establish criteria outlining when an agent or non-lawyer can represent a defendant charged with a summary offence.

These amendments would allow for different approaches, depending upon the maximum term of imprisonment associated with the offence, among other things. The proposed amendments would, however, allow agents to appear on behalf of defendants to seek an adjournment of summary proceedings, regardless of the maximum term of imprisonment.

I do want to spend some time talking about the prize-fighting amendments to this bill. Under the current law, it is an offence to have any involvement in prize fighting, defined as an encounter or fight with fists or hands, except for amateur boxing, under the authority of the province. Once again, here we are dealing basically with the devolution of letting the provinces decide.

Many amateur sports, even those without monetary prizes, are technically included in the offence. The proposed amendments would expand the list of permitted exceptions to the prize-fighting offence so that the amateur combative sports such as judo and karate, currently in the Olympic program, would be allowed. The amendments would also permit a province to decide whether to expand the list of sports permitted to take place within the province and authorize specific contests.

Now we get to the issue of mixed martial arts fighting, which many members have seen take off in North America. It is a big deal and is certainly popular. I believe most provinces still ban it, but by approving this legislation, what we are doing is giving the provinces the right to approve these mixed martial arts. Senator John McCain once described mixed martial arts, which is a whirlwind mix of jiu-jitsu, judo, karate, boxing, kick-boxing and wrestling, as human cockfighting, so he obviously did not like it.

Just before I run out of time, a news report talked about Canada's love of hockey brawls. The company that promotes this fighting claimed that men between the ages of 18 and 35 have attention spans that are too short to watch 15 rounds of boxing, so mixed martial arts have bouts that usually last no more than 15 minutes, which are made for today's video culture.

Just before I finish, I just want to point out that with football players today, we are finding traumatic brain injuries. We are finding that football players are dying in greater numbers at young ages after they retire. We are finding, for example, that some wrestlers have the demented brains of 80-year-olds.

Clearly there are a lot of things we have to look at here within our existing sports, without promoting even more sporting activities like this, which could have even worse consequences.

Business of the HouseOral Questions

November 26th, 2009 / 3:05 p.m.
See context

Prince George—Peace River B.C.

Conservative

Jay Hill ConservativeLeader of the Government in the House of Commons

Mr. Speaker, I thank my hon. colleague, the House leader for the official opposition, for his question.

This Thursday I will contain myself mainly to the traditional question which is the business ahead for the next week for the House of Commons.

This week we are focusing yet again on the government's justice bills. Yesterday we completed the final reading of Bill C-36, the serious time for serious crime bill. We expect to send Bill C-58, the child protection bill, to committee later today. I had hoped that debate might have collapsed before question period and that bill would have already been on its way to committee. Hopefully that will happen this afternoon.

We will then be debating at second reading Bill C-31, An Act to amend the Criminal Code, the Corruption of Foreign Public Officials Act and the Identification of Criminals Act and to make a consequential amendment to another Act. We are hopeful debate will conclude on this bill as well today.

Other bills scheduled for debate this week are Bill C-54, An Act to amend the Criminal Code and to make consequential amendments to the National Defence Act, and Bill C-55, An Act to amend the Criminal Code, which is the response to the Supreme Court of Canada decision in R. v. Shoker bill.

Next week we will be calling for debate: Bill C-27, anti-spam, at third reading; Bill C-44, the Canada Post remailers bill, at second reading; Bill C-57, the Canada-Jordan free trade bill, at second reading; Bill C-56, fairness for the self-employed bill, at report stage and third reading; and of course, as always, I will give consideration to any bill that is reported back from committee.

My hon. colleague asked about allotted days. Next Tuesday, it would be my intention to have as the next allotted day.

November 16th, 2009 / 5:25 p.m.
See context

Bloc

Robert Vincent Bloc Shefford, QC

We had settled on the schedule at the beginning, after concluding our study of Bill C-27.

Business of the HouseOral Questions

November 5th, 2009 / 3:05 p.m.
See context

Prince George—Peace River B.C.

Conservative

Jay Hill ConservativeLeader of the Government in the House of Commons

Mr. Speaker, I appreciate the brief question from my hon. colleague this week in honour of the tributes that we are about to hear.

Today we began and hopefully will conclude the second reading stage of C-56, the Fairness for the Self-Employed Act. That bill is receiving rave reviews all across the land and it is my hope that it will move very expeditiously through the House.

On Tuesday, we sent another employment insurance act to the Senate, Bill C-50. My understanding is that it has completed third reading over in the other place and we hope that will receive royal assent today.

Following Bill C-56, it is my intention to continue the debate at third reading of C-27, the anti-spam bill, which will be followed by Bill C-44, An Act to amend the Canada Post Corporation Act, which is at second reading.

Bill C-56 will continue tomorrow if not completed today. Backup bills for Friday are Bill C-51, the Economic Recovery Act, which was reported back from committee this week, followed by any bills not completed from today.

When the House returns from our constituency Remembrance Day week, the schedule of bills will include Bill C-23, Canada-Colombia, and bills not concluded from this week. We will give consideration to any bills reported back from committee or new bills yet to be introduced.

Electronic Commerce Protection ActGovernment Orders

November 3rd, 2009 / 5:05 p.m.
See context

Bloc

Guy André Bloc Berthier—Maskinongé, QC

Mr. Speaker, it is with great interest that I rise in this House. In politics, one has to adjust quickly at times. I may not necessarily have been ready, but I had made some preparations.

I am addressing today an issue which, as we all know, concerns a vast majority of the people we represent.

Nowadays, emailing is increasingly widespread in our societies, particularly among young people. Internet use is increasingly popular among youth and adults like us as well. I am myself an avid user of email.

Electronic mail is a relatively simple and inexpensive means of communication. It allows messages to be sent simultaneously to a large number of recipients at any time of day or night, basically anytime at all. It makes it easy to send messages to people anywhere in the world.

We can therefore communicate with family, friends or colleagues anytime, day or night, which increases communication between everyone on this planet. In addition, electronic mail allows us, as parliamentarians, to efficiently stay in touch with our fellow citizens. We now have several tools available to us. We have our electronic mail, our websites, Facebook and so on. These tools allow us to communicate with the various stakeholders in the community or our ridings, and with our office staff, whom I greet and whose excellent work I commend.

We used to work with letters written on paper and telephone calls, but emailing is widespread today, and electronic mail is very easy to access and use.

My remarks today concern Bill C-27, to promote the efficiency and adaptability of the Quebec and Canadian economy by regulating certain fraudulent commercial activities using electronic mail, commonly known as spam. That is what it is called in everyday language nowadays.

Unfortunately, using the Internet is not always advantageous. We have seen on occasion that this mode of communication—we have all experienced this—can cause us some difficulties. Anyone who uses email regularly receives spam, in other words, unsolicited electronic commercial messages, the purpose of which is to encourage participation in a commercial activity, such as buying a product, or in a competition or game of chance.

Let us hope that this new legislative measure, Bill C-27, which we in the Bloc Québécois all support, will have the same effect as the legislative measure on the do not call list that regulated telephone solicitation.

It goes without saying that the vast majority of email users that I know would greatly appreciate such a measure.

Over the years, unsolicited commercial electronic messages have become a bigger and bigger problem and more widespread as a result, in large part because sending email is free.

Spam has become a real nuisance, damaging computers and networks and representing a significant economic cost. It contributes to fraudulent commercial practices—we are talking more and more about cybercrime—and it often invades people's privacy.

According to a recent Industry Canada study, 80% of email worldwide consists of spam.

That is a very high percentage. Here in the House of Commons, our staff spend quite a bit of time sorting through all these unwanted email messages. It is becoming increasingly important to take action on this, which is why Bill C-27 targets unwanted email.

Spam has huge financial consequences, including the labour costs associated with sorting through all these unwanted emails we receive. Of course, spam occupies a lot of Internet bandwidth, and service providers have to pay exorbitant amounts to filter spam messages. They then pass these costs on to their clients.

We have only to go to places that sell software such as Norton to see that new software is being created every day to deal with all these messages and the viruses that are passed on through spam. Spam is widespread because it is easy and cheap to create and it works. It is effective. According to some statistics, 80% of the email messages we receive are unwanted. And unwanted email is a growing problem on our networks.

With just one click, it is possible to send millions of messages at such a low cost that the operation remains profitable even with a low rate of return. Unfortunately, some people do respond to email solicitations, which leads to major problems with their computer system. Most spam is advertising. We see it when we surf the Internet. It appears as ads, as pornography, unfortunately, as scams and in all sorts of other forms. Pornographic spam, for example, accounts for much of the concern we have as parents about letting our children use email. Often, we see them surfing the Internet and receiving all sorts of solicitations. They see all sorts of pornographic images and receive all sorts of unwanted invitations. Sometimes, these messages are harassing and even criminal. Spam not only threatens the viability of the Internet as an effective means of communication, but undermines the confidence we as consumers have in legitimate electronic commerce.

In recent months, the Standing Committee on Industry, Science and Technology has worked very hard to draft this bill and has heard from many witnesses. Everyone believes in the merits of this bill and I think the House is unanimous in that regard. Preserving the efficiency of legitimate electronic commerce is a vital and pressing issue and the Bloc has worked constructively to have this legislation implemented as quickly as possible.

Not only are legitimate commercial emails sent with the prior and ongoing consent of the recipient important to electronic commerce, but they are also essential to the development of a strong and productive online economy.

We must not forget that spam constitutes a considerable burden not just for consumers but also for our small, medium-sized and large businesses. As I said earlier, these companies spend considerable time managing these unwanted emails that can have disastrous consequences for the management of our Internet services.

Spam wastes time and reduces productivity at work. It obstructs networks and affects the security of computers by forwarding viruses and phishing emails that result in significant losses for businesses.

For all these reasons, the Bloc Québécois and a number of socio-economic players have for years been asking the federal government for legislation to regulate unsolicited commercial email.

We must not forget that service providers, network operators and consumers are all adversely affected by this problem, which is growing rather than diminishing in spite of all the antivirus software and the fact that computer technology is getting better and better. Nevertheless, our networks are facing increasing problems and experiencing more and more situations where they become inefficient. In addition, there are many viruses in our computer systems.

The task force on spam, which was created in 2004, has been calling for such a measure for over five years now. So, taking its inspiration primarily from the final report of the task force on spam released in May 2005, the purpose of Bill C-27 is to establish a framework to protect electronic commerce. As we know, it is a growing business. Internet-based trade and financial transactions are becoming more and more important and increasingly common. We must protect this network. The purpose of this bill is to protect and promote efficient electronic commerce.

To do this, the bill would amend the Canadian Radio-television and Telecommunications Commission Act, the Competition Act and the Personal Information Protection Act. Furthermore, Bill C-27 would enact the new electronic commerce protection act, which would make it illegal to send spam to any electronic address. The only circumstances under which it would be allowed is when the person to whom the message is sent has explicitly consented to receiving it. In addition, the message must be in a form that conforms to the prescribed requirements and must include an unsubscribe mechanism.

The bill would allow the recipient to indicate, through an email address or hyperlink, that he or she does not want to receive any further commercial electronic messages from the sender. Finally, the proposed legislation makes those may who send spam subject to hefty financial penalties. There must be consequences for this kind of behaviour on the Internet. The bill would allow individuals and companies to sue spammers and hold any businesses whose products and services are promoted using these means partially responsible for spamming activity. That is crucial, of course.

It is important to note that the bill stipulates that certain commercial messages would not be considered spam.

These commercial messages include: messages sent by an individual to another individual with whom they have a personal or family relationship; messages sent to a person who is engaged in a commercial activity and consist solely of an inquiry or application related to that activity; messages that are, in whole or in part, an interactive two-way voice communication between individuals; or messages sent by means of a facsimile to a telephone account. In all of these cases, the bill would not prohibit the sending of these messages.

As a number of my colleagues have already said, this is an important bill, but it will be quite complex to enforce. That is why the Bloc Québécois supported the bill in principle. But the Bloc thinks it is unbelievable that the legislative process took four years. Four years is a long time. Four years after the report was presented by the task force on spam, the federal government finally introduced a new bill, here in the House, on electronic commerce protection, which was becoming more and more necessary. Bill C-27 imposes even more controls on spam networks, and this problem will only get worse in the coming years. Four years was much too long.

Computer technology is changing rapidly, and people who want to send spam are unfortunately always finding new ways of doing so. We have to be able to protect ourselves better. Obviously, we want to hear and consult witnesses to ensure that this bill really meets needs and can really help consumers, businesses and companies do business on the web.

We also wanted to know whether the bill will make effective changes to combat the spam consumers receive. Introducing a bill is not enough; we have to be able to meet with witnesses and gauge the effectiveness of the measures contained in this bill.

After a serious study in committee, we still believe that this proposed new legislation will be effective in combatting spam.

In addition to the legislative and legal framework, which is necessary and essential, an education campaign will be needed. It is important to introduce legislation and try to find technical ways to prevent spam, but it is also important to raise public awareness and warn people, especially our youth, about spam, which is often fraudulent and sometimes dangerous.

Consumers know that users have a certain responsibility for controlling spam. We need to start with a public education campaign. We know that our young people are particularly vulnerable to scams and questionable messages they receive by email. International cooperation will also be needed if spam is to be eliminated.

Spam is not just a problem in Quebec and Canada. It is a global problem. Consequently, we need to keep working to harmonize anti-spam policies and to encourage countries to develop and enforce anti-spam legislation.

Electronic Commerce Protection ActGovernment Orders

November 3rd, 2009 / 5 p.m.
See context

NDP

Jim Maloway NDP Elmwood—Transcona, MB

Mr. Speaker, the member, in his presentation, mentioned that a private right of action was included in Bill C-27, and I noticed that was in there when I read it. I would like to know what sort of arguments there were against having that in the law. It seems to me that is something that should be an absolute, that it be in there. I would like to know what sort of arguments were raised against having it in there?

Electronic Commerce Protection ActGovernment Orders

November 3rd, 2009 / 4:45 p.m.
See context

Conservative

Gord Brown Conservative Leeds—Grenville, ON

Mr. Speaker, I am pleased to rise this afternoon on debate at the third reading stage of Bill C-27, the Electronic Commerce Protection Act, the ECPA.

It has been estimated that spam costs the Canadian economy about $3 billion a year. It costs the economy through the use of such malicious means as malware, spyware, phishing, worms and viruses such as Trojan horses which enter computers. It costs the economy in terms of sapping Canadians' trust in electronic commerce.

Bill C-27 will protect Canadian consumers and businesses from the most damaging and deceptive forms of electronic harms and provide a regulatory regime to protect the privacy and the personal security of Canadians. The rules will encourage confidence in online communications and e-commerce.

The bill before us provides the CRTC, the Competition Bureau and the Office of the Privacy Commissioner with the tools they need to pursue those who would undermine the online economy and to work with one another and with their international counterparts.

The bill provides sharp teeth: administrative monetary penalties of up to a maximum of $1 million per violation for individuals and up to $10 million for businesses.

The bill before us is the result of a great deal of work by several different sources. On the one hand we have the recommendations of the 2005 report by the task force on spam. The bill has also benefited from Bill S-220 introduced in the other place by former Senator Goldstein.

Some features of the bill before us differ from what the former senator proposed. Perhaps one of the most important is using the CRTC, the Competition Bureau and the Office of the Privacy Commissioner to enforce the provisions rather than using law enforcement agencies as proposed by Bill S-220.

The RCMP has other urgent law enforcement responsibilities. We should not redirect their resources to the monitoring of unsolicited commercial e-mail.

I believe that both this House and the other place see the wisdom in using regulatory authorities rather than law enforcement agencies to combat spam. The regulatory agencies would be consistent with the regimes that have been put in place in other countries. This system would help promote international cooperation among the various agencies responsible for combatting spam.

In drafting Bill C-27 we have also looked at the experience of other countries in combatting spam. The bill draws upon what has worked in New Zealand, Australia and the United States. We have benefited from their experience, and the bill before us is based on the best and most effective aspects of the legislative initiatives from around the world.

Finally, the bill as amended, which is before us today, has benefited from the work over the past months of the Standing Committee on Industry, Science and Technology of which I have been a member.

As a result of the committee's work, several key elements of the bill have been strengthened and clarified without diminishing the core principles.

As hon. members know, Bill C-27 adopts an express consent regime designed to give businesses and consumers control over their inbox and over their own computers. It requires that an individual's consent be obtained in order to permit an ongoing commercial relationship. Once consent has been expressed by an individual, it remains until the individual opts out or revokes that consent.

The committee took a careful look at how to ensure that companies that use email to keep in touch with customers do not inadvertently find themselves in violation of the law. The implied consent provision has been expanded to include the conspicuous publication of an electronic address. If one publishes one's email on a website or in a print advertisement, one is considered to have consented to receiving unsolicited commercial messages, provided that the sender's message relates to the business or office one holds. Consent is also implied when one gives out a business card or provides an email address in a letter.

Similarly the amended bill clarifies that when a business is sold, the purchaser has implied consent to contact the customers of that business.

The period of implied consent has been expanded to two years from eighteen months following an initial transaction. This gives businesses an extended period in which to obtain someone's express consent to receive further commercial messages.

We heard from a number of different witnesses in front of committee. This may not have been what some wanted. They might have wanted a longer term, but the two years was agreed upon by the committee, and it was felt to be a reasonable amount of time.

Another area where the bill has been amended is in ensuring that updates to computer programs are not adversely affected by the protections we have put in place against malware and spyware. The committee looked at the impact the bill would have on the installation of computer programs. It has been amended such that the installation of updates is understood as a part of the original contract under which the software was installed.

Most of these programs call for automatic updates that take place daily or weekly to such things as antivirus software. A fresh consent will not be required each time one of these updates takes place. Programs such as JavaScript or Flash will also not require express consent each time they are run.

Let me say a few words about the private right of action included in this bill. Some hon. members have questioned whether a private right of action is needed. A private right complements the enforcement efforts of the CRTC, the Competition Bureau and the Office of the Privacy Commissioner.

I would remind the House that this feature has been very effective in the United States at shutting down those such as spammers who cause harm to the electronic economy. I believe it will be very effective here in allowing groups or individuals to pursue violators. The private right of action will allow individuals and businesses who suffer financial harm an avenue of recourse through which to be compensated and awarded damages.

Let me reiterate some of the things this bill does. The purpose of the amendments is to clarify some elements of this legislation and to address concerns that were brought forward from the witnesses during the testimony in front of the industry committee. The proposed amendments clarify the concept that legitimate online commercial messages are not prohibited, while reinforcing the vigorous safeguards for businesses and consumers in this bill.

The legislation is about reducing spam and other computer-related threats that discourage the use of electronic commerce and undermine privacy. This legislation restores consumer confidence in online commerce by protecting both consumers and Canadian businesses from unwanted spam. The Government of Canada is delivering on a key commitment that the Prime Minister made to Canadians and Canadian businesses back in the fall of 2008.

The proposed electronic commerce protection act will discourage the use in Canada of the most dangerous, destructive and deceptive forms of spam. Our goal is to ensure confidence in online commerce by addressing the privacy and personal security concerns that consumers associate with spam and related threats which deter consumers from participating in the online marketplace.

The bill proposes that all forms of commercial electronic messages will be treated the same way. Unsolicited text messages and cell phone spam are also prohibited by this legislation. Spam and related online threats can be reduced only through a concerted, cooperative approach aimed at undermining spammers, using a combination of public and private efforts. The Government of Canada continues to work closely with our domestic and international partners to address threats to online commerce.

The proposed government legislation affects the legislative recommendations of the task force on spam, which are a product of extensive consultations with businesses and other stakeholders during the task force's mandate. The legislation allows for administrative monetary penalties to be imposed upon those who violate the law by sending false and misleading email and who attempt to steal personal information.

The legislation also proposes this private right of action, which will allow businesses and individuals to take civil action against those who violate the law. All parties in the House have expressed their desire to strengthen confidence in online commerce. All parties are opposed to spam and see the dangers of it.

We have studied this bill at great length in committee. We have emerged with important amendments to clarify the bill. The time has come to pass the third reading of this bill in order to protect all Canadians.

Electronic Commerce Protection ActGovernment Orders

November 2nd, 2009 / 6:10 p.m.
See context

Liberal

Alan Tonks Liberal York South—Weston, ON

Mr. Speaker, I will be splitting my time with the member for Yukon.

I am pleased to speak to Bill C-27, the electronic commerce protection act.

I think that the last interchange is an indication that the legislation before us may have its shortcomings but the urgency with respect to bringing the legislation forward is undeniable. It is undeniable because of the invasiveness of spam and that people's lives can be turned absolutely upside down by those who use spam with the intent to defraud and to use information that is available through access to information. It has been pointed out that no technological firewall or router can act as a barrier and people are absolutely susceptible to those who have spent a huge amount of time thinking of how they can, through an email invasion, access information that will be used fraudulently.

This is not an issue over which the government or any particular party has proprietary rights. In this House we all share the responsibility to have in place a legislative regime that anticipates the nature of this invasion through electronic commerce with the intent to defraud or to put forward false information.

We all share the desire to develop the tools. This will not be the end. The committee has made amendments to original legislation that was put forward through a committee or a task force process. This bill will go through the Senate process. I would assure members of the House, and I refer in particular to the interchange that just took place, there will be other mechanisms undoubtedly, other tools that will be developed through the continuing process of developing the legislation.

I am sure there are people who are watching who only see bits and pieces of the debate. People do not always see the total context within which the debate on legislation is taking place. I would like to provide a chronology to put things in context.

Spam is a serious concern for individual Canadians and businesses. Back in 2004-05, the then Liberal government established a task force to look at anti-spam legislation. That task force brought forward recommendations which generally paralleled the bill before us. Those recommendations were aimed at prohibiting the sending of spam without prior consent as a first principle. The second principle was that it would be an offence to use false or misleading statements to disguise the origins or true intent of an email.

The task force led to a number of key recommendations. I think there were 22 recommendations in all. The government of the day established a series of round tables to seek input from the business community and the community in general.

At that time, the specific recommendations were to prohibit the sending of spam without prior consent as the first principle, to prohibit the use of false or misleading statements disguising the origins or intent of an email, and to prohibit the installation of unauthorized programs. Spam artists are so cunning that if a person does give clearance to a misleading and disguised email, information with respect to even the person's passwords can be made available, which gives access to the person's email content, websites, et cetera. The final principle that was established through that task force was to prohibit the unauthorized collection of personal information or email addresses.

This bill has all of the elements of those task force recommendations and looks to implement the recommendations of that task force. As I have said, this is not a Liberal approach or a Conservative approach; in fact, it appears that the bill has the support of all parties in the House.

There is one aspect of the bill that is different from the regime that was put forward back in 2004-05 under those recommendations, and that is with respect to fines and the implications with respect to what may happen if one is found guilty of violating the intent of the legislation. The fines for these violations can go up to a maximum of $1 million for individuals and $10 million for businesses. It establishes rules for warrants, for information, as was discussed by the last speaker and in questions, and in particular, that information being available through warrants during investigations and injunctions that can be sought on spam activity while under investigation.

The bill also establishes the private right of action, allowing individuals and businesses the ability to seek damages from the perpetrators of spam. That is a particularly important principle. We have talked about victims and victims' statements during criminal proceedings and recently with the bill that firms up the interventions with respect to parole and the ongoing communication with those who have been victimized with respect to how the provisions of parole are carried out.

This bill also attempts to err on the side of victims. It gives them the ability to seek damages from the perpetrators of spam, depending upon the nature of invasion of privacy and the activity that took place.

It was pointed out that the committee had some problems with flaws in this bill. Clause 6 seemed to be a little too broadly written and, as has been pointed out by other speakers, could suppress a very legitimate part of our application of technology and the whole sector. It could impose an adverse position with respect to those who are creative within the technology, the rules of the technology and so on. It was pointed out that the committee was not satisfied to that extent. However, amendments were made to the bill.

The bill also maintains a very strong and some have said heavy-handed position, but given the nature of the illegal activity going on, I think that all of the House would concur with the committee's intent to make those who are guilty suffer.

Generally speaking, those in the stakeholder groups were not satisfied with the original task force recommendations, and there may be some who are still not satisfied with the bill. However, as I have indicated, it has gone through the committee stage, amendments have been made and at this point I think we have to err on the side of those who use their email and other technology for positive and high value-added activity and go after those who would victimize those who are using the technology.