Certainly our staff are scientists, and any response they come up with is from a scientific perspective. But I would certainly take umbrage if a staff member were to ask, “What's the big deal?” to any one of our clients.
I'll follow up on the attitude that you have expressed. That's not the professional attitude that we would expect from our inspectors. But going to the first part of your question, the answer is yes, we do make our decisions based on science.