Again, I'm a professor, but I also teach tradespeople in apprenticeships across Canada.
With the way the education is structured, there isn't really a network set up for a water treatment specialist, particularly on the residential side in Canada. There are a lot of corporations and companies that have people who have, by virtue of time spent, become very good at what they do, but who don't have the specific licence. I say that with a bit of malice, because I actually have every licence sourced to tap and water across Canada. I purposely went out and got that. Water treatment isn't one of those that are specifically defined.
Now, within the Canadian Water Quality Association, we have an education platform that serves our members and anyone else who's interested in understanding water in terms of a residential or commercial and industrial resource. It's available both online and in person for competencies. Getting that to be recognized nationally has been an ongoing discussion for more than the 20 years that I have been in the industry.
Having a national concept of education with respect to having people certified so that people would understand that when someone came to their door and told them they needed a water softener, they could have confidence in the data and would be able to make a proper choice as a consumer would lead to having efficiency, protecting the resource and getting the best benefit for that consumer.