That is an excellent question. The establishment of small agencies is in fact one of the important themes in my upcoming annual report. We are still facing challenges, in particular staff turnover, and in having the right people in the right place with the right training. We want to ensure that at all times the office meets its commitment to Parliament to deal with every issue in accordance with the act and to make the necessary decisions. The rest has to do with infrastructure issues, such as a telephone system that works well, and proper case management.
I am very proud of my team, which includes experts in all fields. We have managed to process all the cases. We support these people in the decisions they make, even though it is difficult to establish a small agency. Once you have read the annual report and the chapter on federal organizations, I will be pleased to discuss these issues with you again. Committee members could really be helpful to this community in finding all sorts of practical solutions.