There are definite time savings. When you look at a year where you had 4,100 and now you have 2,100 requests—just that amount—there are fewer of these ambiguous requests. Now they are more focused requests, and they're a lot easier and faster to answer.
Because people can find the regular information or the wider information from other means now, when they do come to you, they're very well prepared and it's easy to get that information to them. So even when you're answering FOI requests, it's more efficient when you do have to use that process.
But it's still a challenging process, and I think Vincent was very correct that there is still a lot of room to improve in that area. We believe that proactive and routine disclosure are a means, and the open data can really help, and it has helped us. There have definitely been productivity gains, and I can get you more information on that later.