The amounts for private collection agencies refer to when we took over the duties of collecting student loans. In particular, the program prior to this coming to the agency employed private collection agents. This is still the only situation where we use them. For collecting income tax debts we use our own collectors.
On the amount, the accounting for the loans and the recoveries is still performed by the responsible department, HRSD. We provide a service for getting in touch with the debtors, but we don't collect the money. The money is still remitted to the sponsoring department--