Mr. Chair, the agency has taken very concrete measures and worked very closely with the agency's Office of the Taxpayers' Ombudsman to resolve some of the problems. More concretely, we have increased the visibility of the information on our website, and we continue to work with the financial institutions to ensure that the information is available on their websites and that the information points to us. So we have taken proactive measures in the past few months to ensure that the information is clear and available. And if Canadians need more information, they can get it through our agency.
On December 1st, 2011. See this statement in context.