Okay. I appreciate that very much.
My third and final point—any of the charities can answer this—is that when I make a donation to a charity, I have a tax receipt in my BlackBerry within about one minute. In terms of electronic communication, the charities in Canada are at the forefront of this. I'm not sure exactly how that happened, but it's an outstanding electronic service by all of the charities that I have dealt with.
Yet when I deal with our health care system across the country, it's like Fred Flintstone designed the recordkeeping system in this country. Can one of you answer how we can get that innovation that the charitable sector has frankly implemented applied to the health care sector? Ms. Dodd, if you want to address that question.