Evidence of meeting #38 for Foreign Affairs and International Development in the 41st Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was companies.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Maura O'Neill  Chief Innovation Officer and Senior Counselor to the Administrator, Office of Innovation and Development Alliances, U.S. Agency for International Development
Karyn Keenan  Program Officer, Halifax Initiative Coalition

3:35 p.m.

Conservative

The Chair Conservative Dean Allison

Pursuant to Standing Order 108(2), we'll begin our study on the role of the private sector in achieving Canada's international development interests.

I want to welcome our witness today, Maura O'Neill, who is the chief innovation officer and senior counsellor to the administrator, Office of Innovation and Development Alliances, U.S. Agency for International Development.

Ms. O'Neill, welcome today. Thank you for taking the time to come and talk a bit about your experiences in the U.S. and how you've been able to partner with the private sector.

I'm going to turn it over to you. I'll give you just a little bit more time for your statement, since you're the only witness right now. Then we'll go around the room, with government and opposition asking questions.

I'm not sure whether you've been in front of a U.S. congressional committee.

3:35 p.m.

Dr. Maura O'Neill Chief Innovation Officer and Senior Counselor to the Administrator, Office of Innovation and Development Alliances, U.S. Agency for International Development

I have.

3:35 p.m.

Conservative

The Chair Conservative Dean Allison

So this is going to be easy, as far as that goes.

3:35 p.m.

Chief Innovation Officer and Senior Counselor to the Administrator, Office of Innovation and Development Alliances, U.S. Agency for International Development

Dr. Maura O'Neill

I hear you're quite polite.

3:35 p.m.

Conservative

The Chair Conservative Dean Allison

Yes, unfortunately we are. Yes, we're very polite.

Anyway, we welcome you.

Now we'll turn the floor over to you. We look forward to your opening statement.

3:35 p.m.

Chief Innovation Officer and Senior Counselor to the Administrator, Office of Innovation and Development Alliances, U.S. Agency for International Development

Dr. Maura O'Neill

Thank you very much, Chairman Allison and members of the committee. I am honoured to join you today from the United States Agency for International Development to discuss the role of the private sector in achieving Canada's international development interests.

I am, as the chairman said, the chief innovation officer as well as the senior counsellor to the administrator of USAID.

As someone who hails from the private sector and has, among my responsibilities at USAID, oversight of global partnerships, I am particularly pleased to be here. I will humbly share some of our collective wisdom that USAID has garnered over the last decade and that I have gained working in the small business start-up private sector, focused on crafting profitable solutions to ameliorate social problems. I hope to provide insight into the benefits we believe can accrue and are accruing to development when the private sector and donors align their goals.

Also, with respect to time, in my written testimony I have proffered three recommendations. I won't actually go over those in my prepared remarks, but I'd be happy to respond in the question and answer or at some other point. I commend you to those, if you want to dig deeper into how we have done some things and what lessons we might pass on.

Let me start by putting public-private partnerships in the context of our foreign assistance and foreign policy objectives.

Investment in development is a key part of our U.S. foreign policy, along with defence and diplomacy. When President Obama issued his policy directive on development, the first we've had in our country in 50 years, he challenged us to imagine the conditions where AID or aid are no longer needed. He underscored the importance of economic growth. He believed that is actually how it would happen. He said, “Economic growth is the only sustainable way to accelerate development and eradicate poverty”, and called for a new operational model based on partnership.

Secretary Clinton has also been a leader in understanding the essential role that economic statecraft must play today in our foreign policy. The Obama administration recognizes that domestic jobs and economic prosperity at home are increasingly tied to the developing world as well.

According to the global bank HSBC, two-thirds of all global economic activity in the next 40 years will occur in the emerging markets in the developing world. Yet we know this will not happen if there are not stable governments and adequate infrastructure of water, power, and Internet, and if people in those countries are ravaged by disease.

We also know that no one host country, one company, NGO, or donor, however large, can afford to do this alone. That is the basis of what we believe partnership is about: using the assets of each of us in a smart way that accelerates development goals cheaper and faster.

USAID has continued to steadily increase its involvement in public-private partnerships over the last decade. Many corporations over this same period have developed very comprehensive social responsibility programs, led by committed and innovative executives who see the value of investing in developing countries both socially and operationally. Most significantly, the private sector is recognizing the value and need for partnering with donor agencies, foundations, and non-government organizations in order to expand their businesses and meet the growing demands of global customers.

I will say at this point something that's in my recommendations. I am not here to defend every single public-private partnership and development that has ever been done, or every corporate social responsibility program of any company. Sometimes we get involved in an all-or-nothing debate that doesn't understand that there are bad companies and there are great companies. What we're looking for is where our development interests overlap with their profit goals or other goals of their company.

We have discovered that aid can unlock local capital and encourage economic growth in countries that lack the resources to incentivize economic growth without assistance. Aid cannot serve as the sole substitute for private capital, nor should it be used only as a tool for humanitarian assistance.

Throughout the world, the most crucial forms of economic engagement involve not only official development assistance, but instead private capital flows, such as remittances and foreign direct investment. In fact, sending money home is now the second-largest financial flow to developing countries. In 2009, remittances amounted to $307 billion worldwide—an amount two and a half times larger than total official foreign aid flows. We know that if we can partner with these flows towards development we can accomplish more, faster, and improve cost-effectiveness.

The business community also faces operational challenges overseas that are symptomatic of the development obstacles that agencies like CIDA and USAID are attempting to address. Where USAID is interested in guaranteeing access to clean water, major beverage producers see the need to protect the source of their needed product input. That's where our development goals and their profit goals overlap. When a company is concerned with supply chain stability, or when global demand requires a company to dramatically increase its sourcing, USAID seeks to improve opportunities for smallholder farmers or youth entering the workforce.

We see that in our work in Indonesia, where the Consumer Goods Forum, which is a trade association of the largest manufacturers and retailers in the world, has made a commitment to not source their products by deforesting lands by 2020. They've put out that demand, yet supply hasn't caught up. We want to make sure that the benefits of that kind of pull are felt more broadly in countries, so the smallholder farmers have the ability to participate and bring their products up to world-class standards.

Let me tell you a little bit about our history in public-private partnerships, and some of the statistics.

In 2001, USAID recognized that the development landscape was evolving. In the 1960s, U.S. resource flows to the developing world totaled collectively about $5.1 billion, with 71% of that coming from the public sector and 29% sourced from the private sector. We've now seen those numbers completely flip around, where official development assistance is only about 17%, and the private capital flows are 83%. So our ability to accelerate demand has us looking at those flows as potentially leverageable against our goals. Thus, USAID created our Global Development Alliance Office. That's what we call our public-private partnerships, so you'll hear me sometimes refer to GDAs, which is just another acronym for PPPs.

We wanted to encourage collaboration with all these significant new actors, so USAID standardized the approach to PPPs. We didn't say, “Just go out there and do public-private partnerships”. We said good public-private partnerships that are easy for the private sector to do and retain our goals have a certain set of protocols and a certain way so we can ensure quality and due diligence, but also make it extremely easy for the private sector. So we are the preferred partner for them, rather than a partner of last resort. We created a combination of incentives and directives to jump-start the program nationwide. We trained the staff around the world so we could allow for innovation and the ease and speed of execution of public-private partnerships.

I can give you a quick overview of how the process works.

If you're a private company and you have an idea, we can engage in some preliminary conversations, but we have an open call 365 days of the year for a five-page concept note. That tends to separate the people who are serious players and really want to partner with us from those who are just trolling for opportunities. We ask in that five-page paper what development outcome you might share with us, how much money and other resources you're willing to put up, and what you would like from us. That gives us an opportunity to start from where they're at. Sometimes that is far from where we finally negotiate a deal, but it actually gives us a point of contact. We understand at the front end what's important to them, what they are willing to do as part of this partnership, and what they are expecting from us. I have this watchword in my life that conflict occurs when there's a violation of expectations. So we want to get those expectations up on both parts.

Our partners must match our investment at least one to one through cash and in-kind services, although we are proud to report that on average our leverage over the last decade has been four to one.

Through the use of these GDAs and other partnership models, USAID has generated a thousand partnerships over the last decade with 3,000 different partners, and we've leveraged $8.8 billion. We've leveraged about $9 billion or $10 billion against our development goals. Currently we have 283 active partnerships, for which have an estimated value of about $8.8 billion.

So as you can see, we believe this is a significant part of what we do. Particularly in a tight budget climate, we strive to get the best development results for the taxpayer dollars that the American public has given us the privilege of deploying. We have garnered and appreciated bipartisan support and thoughtful input from Congress.

Partnerships at USAID are more than dollars leveraged. We know that these private sector partners have big value in terms of supply chains, logistics, and the ability to imagine the conditions where we are no longer needed.

I'll use the example of the Arab Spring. We all care deeply about that becoming an even more stable and modern part of the world, so we care deeply about fair and free elections, but the fact of the matter is that one of the underlying factors around the Arab Spring was the vast majority of young people who saw no economic opportunity.

We're not going to be the employer in the Middle East, but if we work with private companies that have an interest in investing and if we can reduce their risk in some way, we believe that we not only help stabilize the government and our government in democracy work, but we also provide an economic future that provides us more safety in the U.S. and a more prosperous world for our companies as well as others.

Also, we know that in conflict zones the private sector can often assist in the sourcing and delivering of humanitarian assistance where we can't. In the Horn of Africa famine this last year, we were not allowed to go into the southern parts of Somalia. People were dying in the tens of thousands. We worked with private sector partners and others. They were able to get into the supply chains and the traders, and we know that we saved tens of thousands of lives.

So again, if you want to think about public-private partnerships, we recommend that you think about it more broadly than just as dollars that are invested. What other assets can they bring that can help?

It was because we had a long history that we could call up these companies on a moment's notice, whether it was in Haiti or the Horn of Africa. Because of our past relationships, we could lean on them to say that we were having a huge and immediate problem in the Horn of Africa and to ask them if they had operations there, or distribution channels, or food or water anywhere close to the Horn of Africa that they could divert there. We were successful at having them come to the table.

Lastly, I'd like to share with you two examples of public-private partnerships. Today I've chosen ones that we've done with Canadian companies that you know well.

The first one is in the extractive industry in Peru. USAID's poverty reduction and alleviation project in Peru is premised on the belief that poverty is best overcome by helping small businesses—mainly the family-run farming operations that dominate the country—produce quality products that are in high demand. This project has helped small businesses in Peru generate $300 million in additional sales that would not otherwise have been achieved.

This was measured by collecting baseline estimates of annual sales that a business generated before working with our projects, and then measuring how much sales increased after the relationship. This is really critical, because we believe that monitoring and evaluation are critical factors. Not only do we want to agree on the development outcome at the front end, but we want to be smart and honest with ourselves and our partners—are we achieving the end goals, and how would we know?

What sets this project apart from a typical development project is its relationship with the private sector. The project has 11 private partners that have helped provide the financing to set up 10 economic service centres currently operating in Peru.

Your mining industry leader Barrick signed an agreement in 2011 with us to create two economic centres in northwest Peru, where 30% of the residents are living below the poverty line. We had operated this project successfully in other parts of Peru, and our public-private partnership with your mining company gave us the opportunity to expand it into a place that is struggling with extreme poverty.

Barrick matched our investment of $590,000 over a three-year period to establish an economic centre in La Libertad, and in Ancash they contributed another $270,000. Our target is the creation of 800 permanent jobs and $4.8 million in incremental sales. But most importantly, long after we've gone, long after the mining company's gone, the kind of infrastructure that will allow long-term sustainable markets for these farmers will remain.

The second example is in mobile banking, which we are already seeing as perhaps the most important development game-changer in decades. To give you some sort of context, there are 500,000 bank branches worldwide, and there are five billion mobile phones. Almost two billion people have access to a phone but no bank account, so they have no ability to participate in the formal financial sector or to start businesses that have access to a bank in order to grow over time. If we could turn every mobile phone into a bank branch or a cash register for small businesses, we believe the economic benefits of financial inclusion could be transformative for poor countries in the world. We're already seeing quantifiable results of this hypothesis in Kenya. Within five years, 70% of the country's adult population has gained access to the financial and banking system through MPesa, the mobile operator's money market.

Now I'm going to switch and tell you about our public-private partnership with Scotiabank in Haiti. My first day of work was the day of the Haiti earthquake, so I hardly went home for a month. But after a month I did board a plane.... I was responsible for anything that was weak or broken in our response efforts and for coordinating our public-private partnership. You can imagine that all of us were extremely busy during that month, because we knew the logistics problems of getting things into the country on a moment-by-moment basis made a difference as to whether people would live.

We went down there after a month, and we realized that not only did 80% of Haitians have access to a cellphone, but 90% of Haitians lacked access to a bank account. We knew again that if we could turn that mobile phone into a bank account, it could really help the infrastructure.

The earthquake destroyed almost a third of the country's bank branches, ATMs, and money transfer stations. We know, as you might expect, that chaos often occurs when you close banks or you don't have access to your money. Here we had 90% of the Haitians who didn't have access to a bank account. For those who did, most of the ATMs or local bank branches were closed, so we said maybe this was the time to accelerate mobile money.

We and the Bill and Melinda Gates Foundation put up a challenge grant. There were two major mobile money operators. We said we would give $2.5 million to the first one that could get an operational mobile money market up and running. We also said we would give $1.5 million to the second one, because we wanted both of them to be running for the big prize and not actually standing on the sidelines. Digicel and the Canadian bank partner Scotiabank received the first market award of $2.5 million for their mobile money product. It allows Haitians complete banking functions, such as cash withdrawals, deposits, and transfers, securely through their mobile phones.

Currently there are 800,000 registered users in Haiti and over 960 agent locations available to serve these clients. In a country where there were fewer than two bank branches per 100,000 people, we've seen nearly a doubling of accessible financial services in less than two years. Scotiabank also told us they are now processing 300,000 transactions per month.

So, yes, development is a long-term business, and it's a complicated business, but we think there are opportunities to really seize the moment and be game-changers. We think this is an example. Mobile money systems serve as a building block for subsequent financial services, and a lot of people who send money home are not so thrilled at what their relatives are spending the money on.

We're working on a project with the Filipino diaspora. On average, Filipino migrants in Canada spend about $15 Canadian a year on sending money home. We're setting up an operation where they could, through mobile money, send the money directly to the schools in the Philippines so they could pay the school fees. Rather than send it to their brother or their sister or their cousin and hope that the school fees are paid, they actually just pay that directly. So this is an idea of the innovation that we have.

With that, I'd like to thank you very much for the opportunity to share these opening remarks and I commend you to my written testimony for recommendations.

I welcome any questions.

Thank you, Chairman.

3:55 p.m.

Conservative

The Chair Conservative Dean Allison

Thank you very much, Dr. O'Neill.

We'll start our questions over on the opposition side.

Mr. Saganash, you have seven minutes, please.

3:55 p.m.

NDP

Romeo Saganash NDP Abitibi—Baie-James—Nunavik—Eeyou, QC

Thank you, Mr. Chair.

Thank you, Ms. O'Neill, for your presentation. I think what you've brought here is extremely valuable for the work that we need to do. The experience of the U.S. with the PPPs certainly can help us in the direction we need to take in this country as well.

On your department's website, my staff found an article dated April 2012, I believe, entitled “Aligning the Goals of Development and Business”. That was the title of the article. That sort of gives me an impression that the goal is to use aid to advance business goals. Is that the case or not?

3:55 p.m.

Chief Innovation Officer and Senior Counselor to the Administrator, Office of Innovation and Development Alliances, U.S. Agency for International Development

Dr. Maura O'Neill

No, that isn't the case. It really is to see where the business goals overlap with our development goals. We lead with our development goals and we negotiate hard on behalf of our development goals. We're looking for that intersection where their needs and opportunities overlap with our needs and opportunities as well.

3:55 p.m.

NDP

Romeo Saganash NDP Abitibi—Baie-James—Nunavik—Eeyou, QC

Thank you.

You mentioned in your presentation the two examples of Barrick Gold and Scotiabank, two extremely profitable companies. There's one thing that's important for me to understand in all of this. When working with a company like Barrick, for instance, does your agency do an evaluation of that private entity itself and how it conducts business around the world, and does that factor into the decision to fund them or not?

3:55 p.m.

Chief Innovation Officer and Senior Counselor to the Administrator, Office of Innovation and Development Alliances, U.S. Agency for International Development

Dr. Maura O'Neill

We do extensive due diligence on each of our partners. We make a judgment call on whether there are any black spots on their record, whether they're significant enough that we want to walk away from a deal, or whether we see a change in management and the way they are going forward. So it is a very important part and an extensive part of our analysis of whether we would walk away from a deal or whether we would enter a deal.

The other thing that's of consideration to us is to what extent the indigenous people benefit or are harmed by any public-private partnership. It's incredibly important to us that the indigenous people who live in the area in which this public-private partnership will take place are advantaged by this rather than disadvantaged.

3:55 p.m.

NDP

Romeo Saganash NDP Abitibi—Baie-James—Nunavik—Eeyou, QC

On what basis has that been evaluated? Is that on the basis of international norms that exist today, or constitutional—

3:55 p.m.

Chief Innovation Officer and Senior Counselor to the Administrator, Office of Innovation and Development Alliances, U.S. Agency for International Development

Dr. Maura O'Neill

We generally have conversations. We don't substitute our judgment for them, but we generally reach out to them and listen hard about what's important to them in that process.

3:55 p.m.

NDP

Romeo Saganash NDP Abitibi—Baie-James—Nunavik—Eeyou, QC

When you evaluate who you will work with, how do you assess a proposal? Is it a combination of the development needs of the community as well as the private business that needs to advance their own business in a given context? How do you...?

3:55 p.m.

Chief Innovation Officer and Senior Counselor to the Administrator, Office of Innovation and Development Alliances, U.S. Agency for International Development

Dr. Maura O'Neill

They really have to overlap, because if they're out of whack, then it doesn't work over the long term. We're interested in a partnership that stays together and produces what we think will be a multiple of benefits. If a tremendous amount of benefits accrue to the private sector partner but little or nothing accrues to the country or to the people who live there, then that would not be a public-private partnership we would be interested in.

On the other hand, if all the benefits accrue to the locality, we know that there is a high likelihood that the private company will exit that opportunity well before the term of it. We're looking for that balance where they truly overlap—and to be honest with ourselves about where there's a bridge too far.

4 p.m.

NDP

Romeo Saganash NDP Abitibi—Baie-James—Nunavik—Eeyou, QC

How would you say your approach in working with the private sector compares to that of other G-8 nations, like Britain or France? Can you speak to that as well?

4 p.m.

Chief Innovation Officer and Senior Counselor to the Administrator, Office of Innovation and Development Alliances, U.S. Agency for International Development

Dr. Maura O'Neill

I would hate to substitute my judgment for theirs, but I would say that every five years a group of OECD countries comes in to evaluate our development assistance program. This past year, as part of that, they rated and evaluated our public-private partnerships and said they were the best in the world. So I can pass that on as a third party that independently evaluated and came to that judgment.

4 p.m.

NDP

Romeo Saganash NDP Abitibi—Baie-James—Nunavik—Eeyou, QC

Do you have any criteria that you use at your agency to determine which companies you will or will not work with?

4 p.m.

Chief Innovation Officer and Senior Counselor to the Administrator, Office of Innovation and Development Alliances, U.S. Agency for International Development

Dr. Maura O'Neill

In addition to the fact that there has to be a development outcome we share and a path to long-term sustainability without continued USG support, we also worry about reputational risk. We ask whether our entering this partnership would risk damaging the U.S. government's reputation. That's the additional major criterion we look at.

4 p.m.

Conservative

The Chair Conservative Dean Allison

Thank you.

What percentage of people who come to see you do you turn down? Do you have any idea?

4 p.m.

Chief Innovation Officer and Senior Counselor to the Administrator, Office of Innovation and Development Alliances, U.S. Agency for International Development

Dr. Maura O'Neill

I don't know. It is more common that in the initial inquiry they are much further away from an acceptable project for us, so we are completely honest about that. I would say that a third of the time, particularly if they are brand-new companies that have never done business with USAID, we have a conversation about what works for us and how we generate value out of this.

4 p.m.

Conservative

The Chair Conservative Dean Allison

Great. Thank you.

We'll move over to the government side now. We have Mr. Van Kesteren for seven minutes.

4 p.m.

Conservative

Dave Van Kesteren Conservative Chatham-Kent—Essex, ON

Thank you, Chair.

Thank you, Ms. O'Neill, for coming. It is a great honour for us to have you here.

It is very interesting to hear that you have been rated number one. I think it's a shame we only have you for one hour, because we could probably learn so much from you.

I'm very interested to hear that President Obama has publicly stated that the solution to third-world problems and growth has to be small businesses and the growth of small businesses producing goods, as you stated.

Our committee took a trip last week to Ukraine and looked at some of their problems. I mention Ukraine because it has been stripped of private ownership, like many third-world countries. This is an issue we see in Africa and places like Africa—the absence of private ownership.

Dr. de Soto appeared before us through video, and he stressed the importance of ownership. It seems to be such a prevalent problem throughout the world in former communist countries, but also in places like Africa, where tribal kings have.... And even in our country, in North America, we still experience that to some degree with our first nations. What is USAID doing to rectify that situation? Are you moving to encourage or teach? What has been your approach?

4:05 p.m.

Chief Innovation Officer and Senior Counselor to the Administrator, Office of Innovation and Development Alliances, U.S. Agency for International Development

Dr. Maura O'Neill

This is a good addition or complement to what we were talking about. We are huge believers in one of the values that official development assistance—and probably only official development assistance—can do; that is, to help strengthen the enabling environment for businesses to grow, whether it's small businesses or it's large businesses.

I'll give you an example. I'll also give you an example about the small business, because President Obama believes in all economic growth, not just small businesses; it's just that as an aid agency we care about broad businesses.

In Argentina, which is not exactly a developing country, it takes four years to get a business licence. I'm a serial entrepreneur. In Seattle it takes me one and a half hours to get a business licence, and the reason it takes me one and a half hours is because I have to drive from Seattle to Olympia. If I lived in Olympia, it would take me about ten minutes.

What happens is that you have a number of things, whether it's property rights or it's ease of doing business. Then the businesses start in the informal economy and they never get into the formal economy and the country is sort of mired in this economic doldrum. We believe that one of the key roles we play is helping on the enabling environment for entrepreneurship, for public-private ownership.

We also think that technology can play a huge role. I'm a technologist by background, so I understand this may be particularly interesting to me. I'm not so sure that in our lifetime we're going to see property rights completely litigated around the world, but there is a new move to put property rights in the cloud so everybody declares where the boundaries are.

I talked earlier today with a member of the committee about a project where people are mapping their neighbourhoods so we can get maps. This is a belief that if you could declare property rights in the cloud, over time we could create that much faster than governments could. We think that technology, as well as the enabling environment for this, is really key.

One last thing on large business versus small business is that I'm from Seattle, and Boeing is a major employer there. I like to think of global businesses—Canada has so many world-class global businesses—which often provide the anchor tenant in these developing economies. We're proud of Boeing, but we have hundreds of suppliers to Boeing that are small businesses operating in Washington State. We believe that a number of the global companies, whether they come from Canada or Europe or the U.S., can create the kind of anchor tenant that you have in a mall in these countries to provide huge opportunities for small businesses locally.

4:05 p.m.

Conservative

Dave Van Kesteren Conservative Chatham-Kent—Essex, ON

I'm drawing a blank. What's your organization that sends young people overseas to work?