Evidence of meeting #107 for Government Operations and Estimates in the 44th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was arrivecan.

A video is available from Parliament.

On the agenda

MPs speaking

Also speaking

Arianne Reza  Deputy Minister, Department of Public Works and Government Services

7:10 p.m.

Deputy Minister, Department of Public Works and Government Services

Arianne Reza

I would note that often swaps occur, so when you are putting a bid together to respond to an RFP or some procurement vehicle that's being put in place by the government, you as a resource attest that you're available to do the work. Then the process takes a while, you've been offered another job and when it comes to the bid being awarded into a contract, that resource is no longer available. What then happens is that they have to provide a minimum mandatory requirement. If you need someone who is an astronaut, you have to provide someone who is an astronaut.

There are a lot of different dimensions to swapping out resources. Sometimes you get better resources; sometimes you get better value.

They have to have a minimum mandatory requirement. On those resources, we are now looking at whether we should have named resources or not. There may be more value in not having named resources and only named competencies. This is an area we're very interested in.

I would also note that the ombudsman noted that there was a 76% resource swap-out. That is relatively significant. It was during COVID. It was also the fact that GC Strategies provided close to 100 resources at CBSA, so there was a volume there, as well, of work that had to be done.

7:15 p.m.

Liberal

Charles Sousa Liberal Mississauga—Lakeshore, ON

Can we talk about cost overruns? There's a notion that this app became something.... It was $80,000, which is not true. It was never suggested that it was $80,000, but it's been blown up and expanded. Can you explain what has happened and how this accumulated over that period of time?

7:15 p.m.

Deputy Minister, Department of Public Works and Government Services

Arianne Reza

Again, these questions might be better for CBSA, but I would add very quickly that you have to imagine what an app at the border is going to require. It's built for the Public Health Agency. It has to link into all kinds of different health jurisdictions across Canada. It has to be bilingual. It has to be accessible. Cybersecurity has to be tested. It has to be built across many different layers.

All that infrastructure, all that cloud support and all the actual costs in terms of its release and rolling it out are probably where the costs are associated with it.

7:15 p.m.

Liberal

Charles Sousa Liberal Mississauga—Lakeshore, ON

Thank you.

7:15 p.m.

Conservative

The Chair Conservative Kelly McCauley

Thank you very much, Ms. Reza. Thanks for joining us today. It's always a pleasure to have you at OGGO.

Mr. Laporte and Ms. Poulin, thank you for all your interventions today.

Before we go, Ms. Reza, you mentioned that you approved two of the GC Strategies' contracts. Would you be able to provide just a quick email with the details of those and whether they were sole-source or just regular ones?

7:15 p.m.

Deputy Minister, Department of Public Works and Government Services

Arianne Reza

I will. I authorized them, and I will do it.

7:15 p.m.

Conservative

The Chair Conservative Kelly McCauley

Perfect.

Thank you to our witnesses for sticking around late.

Colleagues and everyone else, thanks for sticking around late. Unless there's anything else, we will adjourn.