As postal workers, we've done a lot work with the communities to know what they need as well, and you've done a poll through the federal government saying that they do want an expansion of services in many communities.
For us, like Dwayne said, each community is unique with its own people. However, postal workers actually work in the community and are part of the community, so we know, from talking to our customers, what they need. For us, expansion of services is a great opportunity for Canada Post to secure revenue, especially with postal banking.
We've changed what we mostly deliver, from letter mail to parcel mail. That delivery method is a lot different now. As well, many people shop online. We have the ability to deliver these parcels right to the doors of all of these people, and to ensure that people have access to good services and good, unionized jobs as postal workers in all of the communities.
We know that in Membertou we were able to hire—also in Elsipogtog—an...on-reserve site. We were able to hire indigenous workers to deliver the mail. It was with great pride that I received an email telling me that the community was so proud to have an indigenous person delivering the mail to their front doors for the first time.
We have to look at the communities because we all want to see ourselves when we're in a community. With our community hubs, through “Delivering Community Power”, this is, for me, one of the proudest moments of being a postal worker.
