Evidence of meeting #80 for Government Operations and Estimates in the 44th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was rcmp.

A video is available from Parliament.

On the agenda

MPs speaking

Also speaking

Erin O'Gorman  President, Canada Border Services Agency
John Ossowski  As an Individual
Minh Doan  Chief Technology Officer, Treasury Board Secretariat
Duff Conacher  Co-founder, Democracy Watch
Franco Terrazzano  Federal Director, Canadian Taxpayers Federation

3:45 p.m.

As an Individual

John Ossowski

I was not alive to any of that conversation in the background while I was getting the demonstration from Botler.

3:45 p.m.

Conservative

Stephanie Kusie Conservative Calgary Midnapore, AB

Okay.

Mr. Ossowski, was the single meeting that you had on Teams the only communication that you believe you had with anyone related to GC Strategies?

3:45 p.m.

As an Individual

John Ossowski

The only other record the agency provided me was an email from Botler about their being selected to be on a G7 EU thing as a result of their work, and he was cc'd on that email. There was no other meeting that I attended with him. I don't recollect him even being at this meeting.

3:45 p.m.

Conservative

Stephanie Kusie Conservative Calgary Midnapore, AB

All right.

Mr. Ossowski, do you still communicate with Mr. MacDonald?

3:45 p.m.

As an Individual

3:45 p.m.

Conservative

Stephanie Kusie Conservative Calgary Midnapore, AB

Okay.

What was the role of Mr. MacDonald in obtaining the services of GC Strategies? How would you describe his role specifically, Mr. Doan?

3:45 p.m.

Conservative

The Chair Conservative Kelly McCauley

Give a brief answer, please.

3:45 p.m.

Chief Technology Officer, Treasury Board Secretariat

Minh Doan

He was director general in charge of innovation.

3:45 p.m.

Conservative

Stephanie Kusie Conservative Calgary Midnapore, AB

Thank you, Chair.

3:45 p.m.

Conservative

The Chair Conservative Kelly McCauley

Thank you very much.

We have Ms. Atwin, please, for six minutes.

3:45 p.m.

Liberal

Jenica Atwin Liberal Fredericton, NB

Thank you very much, Mr. Chair, and thank you to our witnesses for being here today.

I'd like to echo the comments of Mrs. Kusie in terms of the serious nature of the discussion today. I was not here for the previous discussion, so I'm pretty much new to this, and I'd like to get to the bottom of it as well. I'd also like to acknowledge that this is probably pretty tough on you as witnesses. I thank you for your honesty and for being here today and being willing to answer our questions.

Here's my first question. We see that the Canada Border Services Agency oversaw most of the contracts with regard to the ArriveCAN app, but I'm also noting that some contracts for ArriveCAN began as early as 2017. Can you explain, perhaps, Mr. Ossowski, this timeline for me?

3:45 p.m.

As an Individual

John Ossowski

Mr. Doan might be better placed to talk about that.

3:45 p.m.

Chief Technology Officer, Treasury Board Secretariat

Minh Doan

To the best of my memory, the contracts were not for ArriveCAN. They were with different companies that would allow skills in terms of mobile application development and security. Those would eventually be used and leveraged to build the ArriveCAN app, but the need at the time obviously was not there, because the COVID pandemic hadn't started yet.

3:45 p.m.

Liberal

Jenica Atwin Liberal Fredericton, NB

Mr. Ossowski, now that you've spent about a year outside the government, what is your analysis of the usefulness of ArriveCAN, and your experience? Did it deliver what it was intended to deliver?

3:45 p.m.

As an Individual

John Ossowski

Absolutely. As I said in my testimony last December, at the time—and I'm going by memory here—100,000 people around the world had died, and 30,000 infections had been recorded in Canada. The provincial health authorities were demanding better information on who was coming back to Canada, where they had been and if they were infected. All of this information had been collected in paper form by my officers and then handed over to the Public Health Agency, which was drowning in paper. No one was getting the information they needed in a timely manner.

The Public Health Agency came to us and asked us to build a contact-tracing app, and 70 versions of the app and millions of users later, I think the app delivered.

3:45 p.m.

Liberal

Jenica Atwin Liberal Fredericton, NB

How would you respond to Botler Inc.'s allegations of misconduct related to vendors contracted for ArriveCAN?

3:45 p.m.

As an Individual

John Ossowski

I don't think that's what Botler complained about. Botler complained about their own contractual relationship. I have no knowledge of that or any business relationships they had with these other firms.

3:45 p.m.

Liberal

Jenica Atwin Liberal Fredericton, NB

Ms. O'Gorman, now that you're in this new role and taking on some of the difficulties of the past, during their investigations, if the Canada Border Services Agency or the Royal Canadian Mounted Police determine there is wrongdoing on the part of the suppliers, what could be the possible consequences?

3:45 p.m.

President, Canada Border Services Agency

Erin O'Gorman

I won't speak for the RCMP, but internally we have various forms of discipline that can be issued depending on the nature of the misconduct. We have a committee that looks at allegations of misconduct. If they are founded, then there are decisions about the consequences of that.

3:50 p.m.

Liberal

Jenica Atwin Liberal Fredericton, NB

Mr. Doan, if true, would any allegations raised by Botler breach the Public Services and Procurement Canada code of conduct for employees or the values and ethics code for the public sector?

3:50 p.m.

Chief Technology Officer, Treasury Board Secretariat

Minh Doan

I only know the allegations as I've read them in The Globe and Mail. In terms of some of the allegations that are made, they would contradict some of the values and ethics, for sure, in terms of integrity and conflict of interest. Those are only allegations, and I don't know the state of the investigation.

3:50 p.m.

Liberal

Jenica Atwin Liberal Fredericton, NB

Do you feel that these allegations reveal any gaps in the above codes?

3:50 p.m.

Chief Technology Officer, Treasury Board Secretariat

Minh Doan

In terms of the allegations, I've only recently found out about them, so I'm not quite in a position to comment on the state of the investigation or the outcomes of the investigation.

3:50 p.m.

Liberal

Jenica Atwin Liberal Fredericton, NB

I see that a lot of the issue is with regard to subcontractors. How could the contracting process be modified to provide the federal government more oversight on self-contractors?

3:50 p.m.

Chief Technology Officer, Treasury Board Secretariat

Minh Doan

The CBSA worked very closely with PSPC, and the guidelines are set forth regarding PSPC and what is acceptable in terms of subcontracting.