Thank you very much.
Moving to chapter 10, a chapter dealing with the non-insured health benefits program, although Health Canada has resolved the issues found in your audit, your office felt it was necessary to bring it to the attention of parliamentarians because of the seriousness of the problems raised and, as my colleague Mr. Fletcher said, the length of time, about seven years, that some basic financial controls related to the contract were lacking.
In your view, why did it take so long to adopt financial controls? Was it due to a lack of knowledge about contract management, or a lack of due diligence?