Thank you very much.
This is my first time doing this, so forgive me if I don't answer in the correct way.
With the experiences of abuse, you never know what's going to come in. You never know what's going to happen on a particular day. I've received training on non-violent crisis intervention, but in the real-world application of that in an emergency room, things can change at the blink of an eye.
When I was working in [Technical difficulty—Editor], a federal inmate got hold of a gun from one of the guards and bullets were shot. There was no way to see that coming. It was terrifying. To make it appealing to young people.... I haven't seen Bill C‑3 work at the hospital level yet. People can start shouting; they get angry and they kind of [Technical difficulty—Editor] sudden, and you have to be very attentive to recognize that happening.
A simple answer would be that it would be nice if someone was close by so that when they can hear someone screaming or yelling, they can come in and assist. Sometimes, that's just not the case, because the distance between me and the next nurse, the next doctor or whoever's down the hall is just so far. They're not right there at the time when they need to be—