I think a great step forward would be to have a centralized processing centre for all these permits, for the renewals, and for the contracts, even to look at, for instance, the qualifications of caregivers who come to Canada from overseas, just to make sure that all across the board there is one standard. The family could call to check up and ask what is the status of the caregiver's papers. They could get a good, clear answer and we could make sure that those standards are centralized.
On May 26th, 2009. See this statement in context.