Let me put it this way. It's hard for a layman to interpret law. I want to share with you some examples. I didn't have time for the second example. Even the person who knows the language does not necessarily understand the legislation and the implication of the laws. I think it's important that as a government, as a service providing agency, we have the responsibility and obligation to help those vulnerable people not only to understand the language but also understand the implication, the responsibility, and their rights.
On March 25th, 2014. See this statement in context.