Some of my colleagues have been bringing up a theme of interactions with MP offices when people are accessing consulting services and then require an MP to intervene. Is there anything the government can do to prevent the escalation of files to MP offices, as it relates to your line of business?
From my own personal experience, sometimes we get stuff referred from immigration consultants. There is really no consistency in how that happens. Even for us, as legislators who end up offering this service, is there anything that you can advise to us in terms of consistency on applying service at an MP level?