The act provides that certain types of grievances are determined by regulation. In addition to that, according to the regulations, the Chief of Staff may decide, on a discretionary basis, to refer another grievance to us. That's what's called referrals that are not mandatory, that are therefore discretionary. Since January 1, that clause has been used to send us all the grievances for which members are not satisfied with the decision or internal review.
On February 9th, 2011. See this statement in context.