That's a good question. Thank you.
Care of our own is certainly a very important issue within health services and certainly within mental health, and the risk of burnout is something that we certainly do recognize. Mental health professionals are passionate and dedicated.
It has been a while since I've run a clinic—it has been a few years—but there were some things I did in Halifax, such as, for example, no lunchtime meetings. At lunchtime, take your break. Everybody calls a last-minute rush meeting and calls it lunch.... Also, go home at four o'clock; I may still be here, but you go home. There were those kinds of practical things.
Also, training is a big issue—training, understanding your boundaries, understanding your limitations, and being good at what you do. We run regular training in the leading-edge psychotherapies of cognitive processing therapy, EMDR, and those kinds of things. We offer people clinical supervision when they're stuck with difficult cases so they can consult an expert. We have four mandates, for example, within the operational trauma and stress support centres—assessment, treatment, outreach, and research—so we rotate your job so that you're not always sitting three feet from people who are suffering. Sometimes you're doing some assessments, sometimes you're getting out of the office to teach.
There are a lot of things in place to protect people from themselves, almost, from burning themselves out and continuing to go through things.