Yes, we have, but we weren't exclusively relying on the public service. Many of those positions were filled by Calian. We're pursuing other methods, like tele-mental health, which I mentioned, and process improvements.
For example, I've just come back from Quebec City. The base in Valcartier, where there was at one time a four- to six-month wait time that we identified through our regular monitoring about a year ago, is now down to one of the shortest wait times in Canada. I just want to congratulate them. We routinely look and conduct site assistance visits as well to look for process changes that could make things better.
But, yes, overall, there are now very few places where there's an exceedance of a 28-day wait time for initial treatment and assessment for specialized care, which is far faster than is generally available. There are still individual cases that we have to pursue individually when we hear of circumstances that don't sound right. Though, in many cases, when we hear about such cases and we look into it, it turns out that there was something else to explain why there was either not a requirement or they were getting the appropriate care that was not requiring or was unrelated to a perceived delay. Most of the delays that we have, we have data that shows that wait times are not a barrier for almost all of our patients, that the barrier is in other areas, and that most of time when there is a delay—