I think it's fair to say that what we found won't necessarily be solved by resources. In lots of cases it's a question of attitude, just changing the attitude and making people aware that people have the right to operate in the official language of their choice. That is one thing we've really focused on.
A lot of the stuff that we've suggested needs to take place does not cost that much money. Having a place for someone to go and complain if they don't know where to get their services, if they need help with something, is a right. People need to be able to express themselves and get service in the language of their choice. It will not necessarily cost the department a lot of money to do that.