That is the difference. There is an impact on language skills, but that is not the only thing we have to consider if we want to provide a good service to minorities. You understand what I mean. By decentralizing, we may find someone who speaks English or French perfectly, but we are reducing the number of employees where we need them. If we find someone who has the necessary language skills, but not the other required skills, we still have a problem of language services being poorly delivered. Does that make sense?
On March 19th, 2013. See this statement in context.