Thank you to the witnesses for being here.
There is some interesting discussion going on, but I'm going to touch first on the issue of the temporary position, when the agent leaves, resigns and so forth, and there is an interim period. I would like to share my feeling with you and invite comments. I feel that, whether it's an interim position or not—and I think you said it best, Ms. Kenny—it's the position itself that holds the proficiency and not the individual. If that individual, interim or not, cannot hold that proficiency then, for that period of time, Canadians and the people who work for that agency are getting less than they should be getting until they find someone to fill that position.
Would that be an accurate—