Don't you think that fines or penalties should be imposed on third parties that don't meet their language requirements or who are found over and over again to be in breach of their obligations? I don't necessarily think that it should be the Office of the Commissioner that imposes fines or penalties, but rather the department would include in the contract that, unless the third party meets the obligations set out in the contract, fines will be imposed or the contract will be terminated.
On October 28th, 2014. See this statement in context.