Thank you, Mr. Chair.
My thanks to the witnesses.
I'd like to challenge you a little bit. We asked for some information on which departments were problematic, and perhaps “problematic” is the wrong terminology. How about opportunities for improvement?
We see the results here. We see one example here from the annual report, that there are three departments that almost never greet the public in the official languages over the telephone. I see that as perhaps not problematic, but as an opportunity for improvement.
Could you provide us with the names of certain departments where you see great opportunities for improvement in greeting the public in the official languages or better complying with their official language requirements?