The situation at the RCMP is worrisome, especially in senior management. There are training programs, but for operational reasons management is unable to let people take them. Saying it is not possible for operational reasons is a ready excuse.
For a long time, the RCMP has had trouble living up to its official languages obligations in terms of communicating with the public and employee training. In my opinion, it is a question of organizational culture. I will soon be meeting with the commissioner to ask why it is taking so long for the RCMP to live up to its obligations.