As you know, my role is not necessarily to offer a perspective or opinion on this. However, I can tell you that, when the organization makes investments and shows an effort, we see an interest on the part of unilingual English-speaking employees to learn French. That's the approach FCC is taking to meet these demands. First and foremost, however, we must ensure that we serve French-speaking communities in all Canadian provinces.
On the other hand, there are tools and approaches we can take. For example, we have two call centres, one in Atlantic Canada and the other in western Canada. We have more French-speaking resources in the Atlantic than in the west, as you can imagine. However, these two centres have joined forces to ensure that all calls from francophones are answered, no matter where in Canada they originate. We therefore adopt such approaches to meet demand and satisfy customer needs.