Veterans Affairs offers multiple levels of appeal rights to an individual. You can appeal at the first level. At the second appeal, you go to the veterans review board. You can actually go to the Federal Court. In all my 25 years in the public service, I don't think I've seen any other organization that not only offers so many levels of appeals, but where we actually pay the lawyer to represent the individual—
On February 25th, 2015. See this statement in context.