I'm sure the CBSA is not looking forward to our follow-up review, because one of the things we will be looking at is specifically the recommendation about documentation.
That being said, the scope period was slightly different, obviously, for that review. It was 2018 to 2020. That predates the pandemic, so it identifies the seriousness of the documentation deficiencies at the CBSA. Also, you'll note that in the report—thank you for bringing it up—we identify the seriousness associated with the issue and specifically say that the procurement file documentation was “incomplete and of significant concern”. It was back in 2021 that this was ultimately released. To give you the specific date, it was November 9, 2021.
To say that they were unaware of their documentation practices I think would be inappropriate. What I think the work of this committee and other committees has done is elevate the importance of my office and the work done by the Office of the Procurement Ombudsman. This is not to say that the recommendations were not taken seriously, because they were, but there's an additional enhanced scrutiny associated with the work of our office by parliamentary committees, which I think will result in stronger and swifter action.