Outside IT contracting has definitely been put in the spotlight because of the ArriveCAN app. What is being done to address the frequent use of outside IT talent?
We used them to develop it, but as the AG pointed out, there was probably opportunity for departments to take over management once they got it up and running, and that didn't actually happen. We haven't really been given a good answer from anyone as to why that was the case, so I'd appreciate hearing your thoughts on this.