Evidence of meeting #46 for Transport, Infrastructure and Communities in the 39th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was employees.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Keith E. Creel  Senior Vice-President, Eastern Region, Canadian National
Peter Marshall  Senior Vice-President, Western Region, Canadian National
Jim Vena  Vice-President, Operations, Eastern Region, Canadian National

4:30 p.m.

Senior Vice-President, Western Region, Canadian National

Peter Marshall

Yes, we don't--

4:30 p.m.

Liberal

Joe Volpe Liberal Eglinton—Lawrence, ON

--of things as your operations dictate they be conducted in order to be profitable and safe.

4:30 p.m.

Senior Vice-President, Western Region, Canadian National

Peter Marshall

Exactly. And we do not control the release of the audit, so that's not something that we have any--

4:30 p.m.

Liberal

Joe Volpe Liberal Eglinton—Lawrence, ON

But you're aware that phase one, that draft report, the one you first saw before the audit was conducted, said that over half of a large sampling of CN locomotives had safety defects--over half of them--and that they all had the potential for causing a derailment, injury to a person, or property and environmental damage.

4:30 p.m.

Senior Vice-President, Western Region, Canadian National

Peter Marshall

That's one of the reasons we went back and forth on with Transport for the final audit, which we still have some concerns about. But it's their report.

4:30 p.m.

Liberal

Joe Volpe Liberal Eglinton—Lawrence, ON

In that final audit, Mr. Marshall, there is something that's disturbing. In addition to what Mr. Fast said, it also indicated that over 45% of the mechanical employees who were aware of the process didn't believe it to be effective, as safety concerns were not always dealt with on a timely basis. So the question of time and the seriousness with which you dealt with all of those concerns would be very important, I would think.

But as I say, what is really disconcerting is that as of November 2005, the audit team had discovered 99 notice and order items listed that you had not complied with, and 24 of them dated back to 2000. Transport Canada gave you N and Os, and five years later there was no action on them.

4:35 p.m.

Senior Vice-President, Western Region, Canadian National

Peter Marshall

I'm sure you're familiar with the notice and order process. There is a process to be followed there. You mentioned time, and safety issues are addressed. The notice and order process might allow that enough time to go.

There are many aspects that I think need to be recognized.

4:35 p.m.

Liberal

Joe Volpe Liberal Eglinton—Lawrence, ON

Mr. Marshall, people around this table--and I guess anybody else who is interested--would say five years is a long time.

One of the orders that CN received was not to have more than 80 cars on a train going through those sections of British Columbia that the three members from British Columbia just pointed out. And yet following the incident of the derailment at Lillooet, witnesses said there were many more than the 80 cars that you had been ordered to limit yourself to.

4:35 p.m.

Senior Vice-President, Western Region, Canadian National

Peter Marshall

That was at Lillooet?

4:35 p.m.

Liberal

Joe Volpe Liberal Eglinton—Lawrence, ON

Yes.

4:35 p.m.

Senior Vice-President, Western Region, Canadian National

Peter Marshall

There was one car.

4:35 p.m.

Liberal

Joe Volpe Liberal Eglinton—Lawrence, ON

No, I think it was--

4:35 p.m.

Senior Vice-President, Western Region, Canadian National

Peter Marshall

I was at Lillooet. There was one car.

4:35 p.m.

Liberal

Joe Volpe Liberal Eglinton—Lawrence, ON

All right. I'll accept your version. I'm just going by--

4:35 p.m.

Senior Vice-President, Western Region, Canadian National

Peter Marshall

No, I understand. It's incorrect, and that's probably why we're here: to make sure we have facts on the table. I appreciate that.

4:35 p.m.

Liberal

Joe Volpe Liberal Eglinton—Lawrence, ON

Thanks.

The audit says that it recognizes that you're trying to make an effort.

4:35 p.m.

Senior Vice-President, Western Region, Canadian National

4:35 p.m.

Liberal

Joe Volpe Liberal Eglinton—Lawrence, ON

I want to be balanced. I note, though, that it says in your annual report that your safety, environment, and security committee met only four times during the year.

But the audit says there is a disconnect between senior management, who claim to be committed to safety and who feel that CN has a positive philosophy, and the front-line employees and supervisors who feel safety is often compromised.

Is there a communication problem between your stated intentions and your employees' ability to deliver on that?

4:35 p.m.

Senior Vice-President, Western Region, Canadian National

Peter Marshall

I don't believe so. Again, I would--

4:35 p.m.

Liberal

Joe Volpe Liberal Eglinton—Lawrence, ON

Do you think the Transport Canada audit team doesn't know what it's doing? I mean, they're your regulators.

4:35 p.m.

Senior Vice-President, Western Region, Canadian National

Peter Marshall

I understand that.

I think we work very hard. I know we work very hard to continue to drive that safety message--

4:35 p.m.

Liberal

Joe Volpe Liberal Eglinton—Lawrence, ON

If we're being tough on you, it's because we want you to project a good image to the public. We'll give you an opportunity to answer.

4:35 p.m.

Senior Vice-President, Western Region, Canadian National

Peter Marshall

The committee serves a purpose, and we're here to help you in your pursuit of that purpose.

4:35 p.m.

Liberal

Joe Volpe Liberal Eglinton—Lawrence, ON

You have to explain that one to me.

4:35 p.m.

Senior Vice-President, Western Region, Canadian National

Peter Marshall

Do you mean about the communication?