It's interesting to look at the various issues the different ombudsmen oversee, because we do a number of those things in our constituency offices as MPs. In some respects we're almost ombudsmen, rather than members of Parliament.
Do you think it's because of vague policy that there's a need for an ombudsman? Is it poor response from civil servants to those who are being served? What is the need? You have elected people and you have policy and you have civil servants--and you need an ombudsman. What do you think is the reason for that?