Thank you, Mr. Chairman.
Considering your figures, if I were you, I would stop looking for graphs and tables since 84% of your clients are satisfied.
I have worked in the field of health care and, when we could achieve 70%, we were ecstatic. Yet, you've achieved 96% about the quality of care provided. It's close to perfection.
You'll never be able to improve on that or do you think that you would be able to and, if so, how would go about it?