Yes, we have experienced those.
One of my slides talks about the Vet Center services that were provided in fiscal year 2011. It shows that 30% of the veterans who come to Vet Centers use only Vet Center services; they don't use any other VHA services. In part that is because they don't need other services; they just want to talk with somebody.
Another portion are people who are still getting comfortable with VA services and getting comfortable with VA.
So yes, we have experienced that. It's getting out there to them, going to where the veteran is at, talking to them, making them comfortable with the services, and then getting them into where they need to go.