Right. That leads me to my next question.
I think it's been reported that the ombudsman either handles or deals with 1,700 individual cases each and every year. Is there a goal within service delivery to steadily reduce that number?
On September 29th, 2011. See this statement in context.
September 29th, 2011 / 9:30 a.m.
Conservative
Ben Lobb Conservative Huron—Bruce, ON
Right. That leads me to my next question.
I think it's been reported that the ombudsman either handles or deals with 1,700 individual cases each and every year. Is there a goal within service delivery to steadily reduce that number?
See context to find out what was said next.