Very specifically, we heard, for instance, that when it comes to rehabilitation, that type of decision would previously have been made for a veteran at the upper echelons of management. Currently, the authority to make that type of decision has been passed down to our front-line staff. So the veteran actually receives a thumbs up or a thumbs down on whether rehabilitation will be funded much more quickly. Is that the case?
On May 15th, 2012. See this statement in context.