I'd have to say that case managers going to visit veterans happens on a regular basis. If you were to ask me if it was 75% or 85% of their time, I'd have to come back and respond at another time.
All of our case managers are not sitting in offices waiting for veterans to come to them. They go out by appointment to meet with veterans. We certainly have intake case managers who are available to meet with our veterans in offices to assess their needs, accept applications, counsel them, or have discussions on what we can provide.