I can perhaps shed some light on that, Mr. Chair.
The VAC assistance service is a 24-hour, 7-day-a-week, 1-800 number that is available to veterans and family members. Family members are free to access that service. It provides short-term counselling for situations that may be of an urgent nature, and also referral to community-based services. Again, depending on the urgency of the situation, the referral could be to a hospital emergency room or to other types of services. Bottom line, the service is available to both veterans and family members.