Usability I mentioned earlier. It's an effort across government, actually. One of the elements of web standards is usability, making sure the sites work and serve the needs of the constituencies that visit the sites. That's very important for us.
As far as a format for feedback is concerned, there is the email option. Obviously, people are online already on this; their tendencies are probably going to be email. That said, we can also receive feedback through our 1-800 number, through in-person service. How quickly we'd be able to update depends on the level of the change or the feedback that we got. Some may be quick fixes and some may be for the longer term. It would depend on what the suggestion is.
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