The immediate thing that needs to be done is to establish an independent, active, medical scientific advisory board. We're dealing with difficult to understand serious chronic illnesses. We need specialists like in the United States and Britain. That's the first thing I would do. We would have real doctors and we would meet with real people, not have a kind of paper warfare. That seems to be the only way Veterans Affairs works. It has to be tangible and face to face. We should have the nucleus here in Ottawa where we have access to all these specialists and universities, and maybe have hubs in each province or OSI clinics to make sure there's a continuity, and a national standard of care, which is not there now. Right now, it seems that whoever gets that application and however they interpret the policies is the flavour of the day. That has to stop.
On March 19th, 2013. See this statement in context.