To me it's just a system that's broken. It doesn't work for us anymore. It cannot just be about policy, and beg and apply, deny and appeal, and all of this stuff. That has to stop. People are dying at the doors of Veterans Affairs waiting for decisions and waiting for a disability pension. Families are broken. When things aren't happening from VAC we have to go out and find it on our own. Most veterans don't have that kind of money. They're sick. They're vulnerable. They need help. Veterans Affairs needs to seek them out, not the other way around.
On March 19th, 2013. See this statement in context.