Evidence of meeting #20 for Veterans Affairs in the 41st Parliament, 2nd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was years.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Roméo Dallaire  Quebec, Lib.
Thomas MacEachern  As an Individual
Ray Kokkonen  National President, Canadian Peacekeeping Veterans Association
Daniel O'Connor  National President, Last Post Fund
Melynda Jarratt  Historian, Canadian War Brides
Joseph Gollner  Patron, Canadian Peacekeeping Veterans Association
Don Chapman  Subject Matter Expert, British Columbia, Canadian War Brides
Irene Mathyssen  London—Fanshawe, NDP

3:30 p.m.

Conservative

The Chair Conservative Greg Kerr

Okay, folks, we're now going to begin the session.

I want to invite the mobile cameras to move on, if they will. Thank you very much.

We are obviously being taped here today so everyone on the committee is well aware of that.

As you know we're continuing with the study and review of the enhancements to the new Veterans Charter Act.

We're very pleased today to have with us somebody who knows quite a bit about the business and as I said to him earlier, we've shared an occasion or two together and I know how committed he is to it.

Senator Dallaire, we're very pleased to have you here today. I think you know enough about committees to know that we look forward to your presentation and you then have to put up with the questions that come around from the committee and we'll proceed that way. Are you ready, sir?

3:30 p.m.

Senator Roméo Dallaire Quebec, Lib.

I am ready.

3:30 p.m.

Conservative

The Chair Conservative Greg Kerr

Okay, we are pleased to have you here. We'll begin with your presentation, please.

3:30 p.m.

Quebec, Lib.

Senator Roméo Dallaire

Thank you very much, Chair.

Thank you, ladies and gentlemen, of this committee of enormous significance to so many people. Thank you for having the patience of inviting an older vet, a retired general who is busy at times on the other side of this Hill.

I am here very much to speak as a veteran, as a retired general officer, and a bit in my duties as a senator.

In so doing if I may I wish to give a bit of history. I'll go a little further than CNN history, though—which is last week—and then bring you into certain points that I would like to raise. Hopefully I will not overstep the bounds of how long I should speak, although brevity is not the strength of retired generals, so I'll work on that.

Ladies and gentlemen, I am appearing before you as a veteran to raise some issues surrounding the New Veterans Charter. I will provide you with some background and also put into perspective this charter you are studying in detail.

I congratulate you for undertaking this study and for taking the time to hear from many witnesses. When he appeared before your committee, the minister instructed you, I think, not to go on the ground, not to meet with veterans and their families in their communities. That decision should have perhaps been reconsidered, although we are often told that this type of initiative is expensive and time consuming.

As they say, once a veteran, always a veteran. For us, this is not a matter of time—on the contrary. It is a matter of having our needs met.

I would like to give this brief intro in the sense of telling you about this charter and some of its genesis. I know in reading the blues that General Semianiw gave you an extensive presentation on how it came about.

I wish only to bring out a couple of points on its genesis. The first point is that the charter did not appear because all of a sudden a bunch of bureaucrats decided that it was a way of solving a problem. The charter came about because of a fundamental need that was articulated by a multidisciplinary committee created originally by Admiral Murray, who was a deputy minister at the turn of the century, about 2000; and under the chairmanship of Dr. Neary, who wrote an extensive book on the 1943 original charter.

The multidisciplinary committee was advising the deputy minister and of course by extension, the minister, on the problematics of trying to apply the new Pension Act to a new generation of veterans. In so doing there were problems in its application, but also problems in being able to meet the demands of these young people versus the octogenarians whom the department had been more focused on.

So we were looking at a radical shifting of a government department into an area that they hadn't touched since 1940, 1950, where at that time the bulk of the veterans were 18, 19, 20, 23-year-olds, and of that age. That in itself was a significant trauma.

So that multidisciplinary team from different government departments, of different players, and also stakeholders provided significant input and produced the report called the Neary report in March of 2004.

I was able to participate in that as the representative of the ex-Canadian Forces veterans as we were articulating the gang since the end of the Cold War, and with Dr. Neary presented it here in this building in March of 2004 for consumption by the department, by veterans, and in support of reform.

The result of that was not necessarily what the Neary report was providing but was a sort of amalgam, a mixture of both some of the elements of the Neary report and extensive internal reviews and reorganizations being done by the department itself as it tried to cope with the problems and was looking at how to handle this influx since the early 1990s of a new generation of veterans.

What ended up, of course, is this bill. I am the one who squired it through the Senate, Bill C-45. I was three weeks on the job, but that was longer than the amount of time we spent studying it, which was 24 hours, and in so doing, the charter is an essential document of our time but it had a very significant caveat to it. It had to be a living document because we knew that we didn't have all the parameters of what the needs of the new generation of veterans would require, and also the needs of their families, which was instrumental in the argumentation behind the Neary report. You were not just now deploying members of the forces, you were essentially deploying their families also.

A quick anecdote is when I came back from Rwanda 20 years ago, my mother-in-law, who was still alive at the time, said she would have never survived World War II if she had had to go through what my family went through. My father-in-law commanded an infantry regiment in World War II. The whole country was at war. Information technology was very limited, but also censorship kept people pretty well away and separated from the actual war, from the conflict area, and so they knew very little.

However, with the revolution of communications that's been going on, and the ability of getting real-time reports, what we see now is the families continuously clicking on different channels as they are looking for what channel is going to report first who has been killed, injured, taken prisoner, or whatever, and so by the time we come back from those missions, we see a family who has also lived the missions. The families are now living the missions with the members. It is not a separated exercise. It is a marriage.

It's a communion between the two, and so any policy that doesn't reflect that communion is a policy that will have a fundamental flaw in it, and the fundamental flaw is you can't help the member and let the families be taken care of by somebody else, by another body, and hopefully they might even have a priority in their support. That dimension, which was supposed to be intrinsic in what we were hoping the legislation would be, is not there. You have a hard time finding “family” in this legislation.

However, with the legislation, it did give the government that came into power in January 2006 the ability to implement a whole new generation of tools that it felt was going to meet the requirement as per what the legislation was calling for. Just as a side point, both Dr. Neary and I were brought into P.E.I. three months before the legislation was presented, and we were informed about a series of recommendations on how the legislation would be changing things.

A number of those had absolutely nothing to do with what we had done before. The lump sum solution was never, ever raised in all the deliberations of the multidisciplinary committee that was advising the deputy minister, and there were a number of these things that were thrown in there that caught us by surprise, but we never got a chance to amend, to debate, to discuss, because it was too far down the road, and so it was simply implemented, but the caveat, which I come back to, was that it is a living document and the minister would be able to work with it.

Over the last years, we have seen one major intervention, which is Bill C-55.

I say “major” because it's the only one in significance as legislation—but it is not major, it's sort of that big to the demand. Even in that, there were elements of the legislation that the minister could have, by convincing his Treasury Board colleagues, implemented without having to go to legislation. But there are a few elements of legislation, which is the second component that I wish to mention about this charter.

We had recommended strongly that this charter has got to give power to the minister to amend the programs, to amend the directives, to not be hamstrung by enormous scales and volumes of regulations that require legislation. The aim was, as a living document, to give that minister, as long as he convinced his buddies at Treasury Board for the financial requirement and it was not offending any other act, the ability to get in there and change things in order to meet in a timely fashion the demands of the troops and their families. This legislation does not give him or her that much leeway. On the contrary, due to the scale of regulations in there, it is quite restrictive on the minister, which makes it very difficult for him or her to be able to bring about some of the changes that many committees have proposed.

You are aware that over five committees subsequently sat and hundreds of recommendations were produced. In fact, your committee, if I'm not mistaken, about a year and a half ago, if not two, looked at PTSD, or the mental health, and punched out a whole whack of these recommendations. These recommendations coming from these committees were essentially single-focused. Very few if any of those recommendations ever made it into the staffing of the bureaucracy, I'm afraid. In fact, the five leads of these committees never got a real response from the department as to their final recommendations as such. It was sort of given and then left there.

All this is to say that I'm trying to give a more strategic perspective to this document—and I am speaking here, I gather you picked up, not on the nuts and bolts of so many of the different programs and projects and directives. My strategic perspective is the fact that we absolutely need this charter amended. Not a new one, and not necessarily the Pension Act, but a charter that meets the requirement, as the requirement has evolved over the years, remembering, ladies and gentlemen, that we're covering now 25 years, 25 years more than since 2005, when it was brought in.... The whole new era of veterans started with the end of the Cold War and with the Gulf War. The Gulf War syndrome, and how we treated those people, is the perfect example of why we need a whole new set of tools as we really did not help those people. There are still walking wounded out there.

We're covering not Afghanistan alone. That's the culminating point of the last 25 years, in which the forces have been in the field, in operational theatres, hoping to come home on occasion to lick their wounds. We need that legislation to cover the full spectrum and to take care now of those forces that are back in garrison and are licking their wounds. In so doing, the scale of demand will continue to increase, not decrease—increase. The veterans of Afghanistan, Yugoslavia, and Somalia are hitting their 60s and 65s and 70s. There is no long-term care significantly in the new charter, so you've got to cover the full spectrum. The covenant, which we proposed in 2004, said, “We inculcate loyalty into you, that uniform comes off, but that loyalty remains for a lifetime, for we have changed you culturally, and in so doing have a responsibility thereof”.

I have spoken already too long, and I didn't want to get into nuts and bolts, but I'm more than prepared to respond as best I can, Mr. Chair, to whatever questions you may have.

3:45 p.m.

Conservative

The Chair Conservative Greg Kerr

Thank you very much, General Dallaire. I don't think anybody is going to suggest you spoke too long at all. I'm sure you'll get a chance to detail some stuff as we get to the rounds of questions.

We will begin with Mr. Chicoine for six minutes, please.

3:45 p.m.

NDP

Sylvain Chicoine NDP Châteauguay—Saint-Constant, QC

Thank you, Mr. Chair.

Senator Dallaire, it is a pleasure to have you with us today. I want to thank you not only for your services to the country, but also for your participation in this study on the New Veterans Charter.

Last year, as Chair of the Senate Subcommittee on Veterans Affairs, you headed a study on the New Veterans Charter. The first three recommendations of that study concerned the social contract. You said that the government should submit a document in order to provide information and raise awareness about the social contract.

I would like you to tell us what shape this would take. Would it be part of the preamble to the New Veterans Charter or constitute a separate document?

3:45 p.m.

Quebec, Lib.

Senator Roméo Dallaire

In 1997, when I was assistant to the assistant deputy minister, we carried out a study on the condition of the troops, in terms of their morale and their quality of life. Two of the five pre-eminent scholars who were involved in this study recommended, as the best solution, that the Canadian Armed Forces establish a union. The need was critical.

That started off the debate that lasted until I had to leave the Canadian Armed Forces for medical reasons. An argument was being made that a social contract should be concluded between veterans and the Canadian population through the government. I thought this idea could have at least been introduced through a motion in the House, or even through a bill.

Whether through a motion or a bill, an informed position had to be adopted. In that context, we could have established guidelines, a philosophy regarding veterans that would apply indefinitely and would require the whole government to respect the spirit, if not the letter, of that social contract.

Over the years, I have come to the realization that establishing a social contract would involve certain delimitations. Signing a contract implies that the two parties agree on the scope of that contract.

When I left for Africa, and my colleagues dispersed around the world, no one told me that there was a limit to the danger I should expose myself to in order to accomplish my mission. There was no limit. I was operating under a voluntary contract. It was actually voluntary the day I signed it, but not after that. I joined an organization that asked us to be ready and to follow the government's orders. We had no choice in the matter. Since we had no union, we had no right to refuse to participate in an operation. We were putting our lives on the line, and we were expected to be prepared for that.

If a nearly biblical state is established with regard to what an individual is asked to do, how can a contract be signed?

What I am suggesting is not a contract, but what is called a covenant.

But a covenant that has power to it, meaning that is has to go through the House of Commons, and potentially the Senate, in a such a way that it's recognized as a philosophical framework in which the people of the country and the veterans have come to an agreement that if you commit yourself to unlimited liability, then the country will commit itself to doing the best it can to meet that same challenge of unlimited liability for you, and those who are affected by it, meaning your family.

I'm afraid that's my short answer on that one.

3:50 p.m.

NDP

Sylvain Chicoine NDP Châteauguay—Saint-Constant, QC

Thank you. That's very similar to the British approach with the armed forces covenant.

3:50 p.m.

Quebec, Lib.

Senator Roméo Dallaire

Yes, the terms are very similar. This helps guide parliamentarians, as it eliminates the debate to determine whether we are responsible and whether something should be done or not.

Facts need to be faced: the individual was deployed, affected, injured or killed. They put their life on the line and their family went through that experience. There are no options in that approach.

Of course, what is reasonable in terms of financial cost is always a consideration. That's established based on the country's mores.

3:50 p.m.

NDP

Sylvain Chicoine NDP Châteauguay—Saint-Constant, QC

I would like to come back to the report you produced, which does not contain any recommendations on the lump sum.

What's your opinion on lump sums? What approach do you recommend in that area?

3:50 p.m.

Quebec, Lib.

Senator Roméo Dallaire

I think that measure is extremely detrimental. It does not fit the needs of the individual and their family. It's said that this amount is supposed to help an individual recover, but it's insufficient for that purpose. Someone may have purchased a first home or made investments and, after 2008, lost two-thirds of their investments, so nothing would remain of that amount. I don't think this measure can enable an individual to achieve a stability of spirit they can build on, instead of creating a dependence. A bunch of money is being thrown at them in the hope that this approach will work.

Moreover, owing to the complex and ambiguous nature of the conflicts most injured veterans find themselves in, they are faced with ethical and moral, even legal, dilemmas in the field. That leads to traumatic experiences and, ultimately, to depressions and other psychological issues.

When you are dealing with such problems and when, away from everyone, you have suicidal thoughts, you are not in a position to make decisions of this nature, despite the advice you receive. I have personally experienced these types of issues. The family is affected by our state of mind and is probably not familiar with the system. In such a case, any decisions about the family's future are made based on very limited information, and they are almost harmful for the family.

3:50 p.m.

Conservative

The Chair Conservative Greg Kerr

Thank you very much.

Now we'll go to Mr. Hawn, please, for six minutes.

3:55 p.m.

Conservative

Laurie Hawn Conservative Edmonton Centre, AB

Thank you, Mr. Chair, and General Dallaire, thank you so much for being here. It's always a pleasure to chat with you and spend time.

You and I are covered under the Pension Act for our time and service. Was everything smooth under the Pension Act? Were there any complaints under the Pension Act from veterans?

3:55 p.m.

Quebec, Lib.

Senator Roméo Dallaire

In fact, I could give you the Neary report here, and that's the shortened version of it. We went into it because there were requirements that were changing. The requirements of the Pension Act were reflecting our NATO status of essentially a peacetime military versus a military that was committed to war.

The Pension Act came in about 1952 or 1953, I think, but it covered post-Korea. So it covered a military that, although it was caught up in the Cold War, was essentially at peace. We had guys in the Congo in the sixties, we had Cyprus in the seventies, but apart from that, we were a peacetime force, training to be deployed ultimately to war. The Pension Act covered a lot of that. So we needed new angles for particularly the heavily injured ones.

3:55 p.m.

Conservative

Laurie Hawn Conservative Edmonton Centre, AB

At the risk of cutting off a general officer—

3:55 p.m.

Quebec, Lib.

3:55 p.m.

Conservative

Laurie Hawn Conservative Edmonton Centre, AB

No, that's okay. I've just got six minutes and I'm trying to get more questions in.

My only point was, no system is perfect. The Pension Act had complaints too, which generated these changes. This one isn't perfect, obviously, and that's why we're here.

There are a host of benefits and services under the Veterans Charter. But from my point of view the real difficulty is access, burden of proof, and communications. Access and burden of proof, meaning we just make guys and gals jump through too many hoops to get what's there. Burden of proof means that we set the bar too high for what's reasonable to get the thing going. And comms, meaning difficulty in communicating information from DND to VAC, when a member becomes a client of VAC.

This is kind of a general statement, but if we could deal with those issues of access and communications, how far would that go to solving a problem? I know there are levels, numbers, that we do need to change, but it seems to me that would go an awfully long way to solving a big part of the problem.

3:55 p.m.

Quebec, Lib.

Senator Roméo Dallaire

All the three points you've raised there are points that are internal to DND. They were looking at how to reach the troops, the families, and meet their requirements, and so on.

So DND in itself is a very paternalistic outfit, we know that. That's how we build our loyalty and our capacity. It has been looking at that, it has established the skill of taking care of their troops, which is much higher than the one at VAC. And you'll notice that many of the troops don't want to move to VAC. That's because of the benefits, but also because they're still within the family.

So the question is, can you make VAC as responsive as DND even though, starting in 1997-98, we created the committee at the ADM level, and in fact they still meet? I can go as far as to say, you've got to maybe wonder whether or not we need two departments.

3:55 p.m.

Conservative

Laurie Hawn Conservative Edmonton Centre, AB

I'm glad you said that.

3:55 p.m.

Quebec, Lib.

Senator Roméo Dallaire

I'm not talking about moving anybody, I'm just talking about does it make sense to hand off somebody who really is still intrinsically part of another organization, even though the uniform's not there?

3:55 p.m.

Conservative

Laurie Hawn Conservative Edmonton Centre, AB

I guess one of the things I'm trying to work on, we all are, is a private member's bill that takes the Privacy Act out of the way between DND and back, so the information passes. But maybe it would be a solution worth looking at to have a minister of National Defence and an associate minister of Veterans Affairs in the same department.

3:55 p.m.

Quebec, Lib.

Senator Roméo Dallaire

They have their budget and they can protect that. There are all kinds of means. Having been an ADM myself, you can work those details out. But the handover and the whole sense of being put into a scenario where now you have to start begging or asking and God knows what other means, and not knowing which has an outreach.... You read Salute! It is not an effective communications tool by a department that has what, 200,000-plus clients.

3:55 p.m.

Conservative

Laurie Hawn Conservative Edmonton Centre, AB

Now, Corporal Fuchko was in a couple of days ago and he had lump sums of $566,000 between VAC and SISIP and of course, there are other benefits, the earnings loss benefit, and permanent impairment allowance.

If we had called it the earnings loss pension instead of the earnings loss benefit, and called the permanent impairment allowance the permanent impairment pension, would that make it more acceptable? The money's there and it's a matter of accessing it and we don't make it easy enough to access that, but some of it is just perception. Is that a fair statement?

4 p.m.

Quebec, Lib.

Senator Roméo Dallaire

It's a very interesting point, because the smell that came out of this was...we just built an insurance policy program based on SISIP. SISIP was a peacetime tool to take care of troops when they injured themselves essentially in training. That's why we brought it in.

To build a veterans program based on that type of philosophy just didn't make any sense, remembering that everything nearly that comes out of this thing is taxable. The old program was not. It didn't end at 65. You didn't fall off the program. Long-term care was there.

4 p.m.

Conservative

Laurie Hawn Conservative Edmonton Centre, AB

PIA goes for life.