Let's talk about the person with the mental disability PTSD and the other stress injuries that go along with that.
If you're only having a phone conversation with a veterans service worker or a case manager, the fact is they don't see your living conditions if they don't come out to where you are. You're talking about a person with mental disabilities, and you're trusting that he's living in a good clean safe environment. You don't know if he's living in his basement. You don't know his situation if you're not face to face with him. The majority of the injuries today are PTSD. I believe a face-to-face meeting is a necessity to make sure the veteran is getting the care he needs.