Prior to 1996, veterans could go to the Bureau of Pensions Advocates to make an initial claim, and employees there would help them fill out their applications and send their applications in. After 1996, that stopped. The Bureau of Pensions Advocates was not a separate arm. It became part of Veteran Affairs Canada itself. I think it should be able to assist those who need help with their initial claims as well as in appealing their claims.
I'd like to also make a point on your last questions having to do with long-term care. The Colonel Belcher in Calgary is still going strong, even though the numbers are growing. There's a brand new Colonel Belcher as of 10 years ago, built by the Alberta government and run by Carewest, but I'd like to remind everybody that modern veterans are not entitled to go to those facilities. The responsibility has been downloaded onto each province. They will probably pay the costs for some modern veterans to go to a long-term facility, but only for those who are designated SDA and designated severely TPI, totally and permanently incapacitated.