Thank you.
We've heard some people say that their case managers seem to feel very overloaded. Part of that is the ratio of case managers to clients. Have you found that case managers are doing a lot of tasks that could be reassigned? There's clerical work and there are things that are not related to what they're supposed to be doing, but there's no one else to do it. There's paperwork and that sort of thing. Is that increasing the workload of the case managers?