I think it's a bit of both. I think the resources are there, but as an example, I talked about Veterans Affairs Canada, Department of National Defence, and SISIP each providing a case manager. Each of those case managers is marching to a different set of orders.
If a member presents himself or herself before one or two of those case managers during transition, the approach to detail and the requirements will be different from each entity. The member struggles through some of it. Once they're inside a small piece of a program, there is good guidance and assistance, but as for someone having that overarching view of the full thing, that doesn't exist.