Especially when I'm on the ground visiting these clinics, we do take the time to talk to the patients. For the most part, what I hear is that once they're in the fold, the service is great. They're taken care of. They're not only talking about their immediate needs, but people are also starting to talk about their future needs. Again, kudos back, because I think they're doing a good job with what they have.
I think our bigger problem comes from, as your colleague mentioned, those who don't want to come forward. Those are the ones I think we hear about. Those are the ones who scare me. They're at home self-medicating, or whatever that might look like. That's my fear.
I think the last barrier to coming forward is universality of service. I really believe it is. I think until we have found a way to work around that anomaly or that issue in the environment, I think we will continue to have a tail to this problem.
I must say that although some of the people who are doing the delivery on the ground are overtaxed in areas, it's almost like a camaraderie is built with the patients. It's really nice to see. They do a good job when they get the opportunity.