Good. I think that's a good sign, and hopefully we'll have some measurables on it and be able look at it at some point in the future.
On the claims that are counselled out, to me that looks like a fairly significant number. In talking to my colleague here, who has been in private practice, I understand that in private practice the number of those counselled out is actually fairly small. I think that number also will represent veterans who feel that they should have had services or benefits; they've gotten to this point. Are there any commonalities there? What would be some of the reasons why there wouldn't be a case to go to review?