That's a good question.
The distinction I can make between this happening in private practice and what's happening here is that, as I said before, when the department renders its decision on the first application, at the bottom of the decision they have that little note that says if you're not happy with the decision you have the opportunity to consult with a lawyer for free.
It's the fact that they're being given this opportunity to consult with a lawyer for free, this mutual third party, to confirm whether or not the department's decision was correct. Also, as I said, these clients—most of them who are counselled out—aren't coming into our office pounding their fist on the table because they're upset. They're coming because they've seen that note and they think they might as well try that. They take advantage of that offer, we provide them the advice, and ultimately it's their decision as to whether to proceed or not.