We don't necessarily keep track of hours. We keep track of the number of files completed, because whereas one file may take 30 minutes, another file may take 30 days depending on the complexity of the particular file. We don't have billable hours per se. We monitor the lawyers' production on a per file basis.
As an interesting aside, we recently did a study on the cost per case to the Government of Canada for these, because there was talk about whether it would be more efficient just to contract it all out. We discovered that each case costs the Government of Canada about $700 to $800. If you went out to private practice, it would probably take the lawyer $700 worth of time just to come up to speed on the legislation.